Decision search
Your search has 52604 results
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Lancashire County Council (25 000 130)
Statement Closed after initial enquiries Special educational needs 03-Jul-2025
Summary: We will not investigate this complaint about information provided to us by the Council in relation to Mrs X’s previous complaint. This is because we cannot determine whether the information was libellous/defamatory, and if Mrs X believed it affected our decision she should have requested a review.
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West Northamptonshire Council (25 000 241)
Statement Upheld Child protection 03-Jul-2025
Summary: We have upheld Mr X’s complaint because the Council failed to consider her complaint under the statutory children’s complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
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London Borough of Richmond upon Thames (25 000 289)
Statement Closed after initial enquiries Antisocial behaviour 03-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaint about a high hedge. The complaint is late and there is no good reason to investigate now.
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Bristol City Council (25 000 815)
Statement Closed after initial enquiries Refuse and recycling 03-Jul-2025
Summary: We will not investigate this complaint about missed recycling collections. The Council has apologised to the complainant and taken steps to improve the service. We consider further investigation will not lead to a different outcome.
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Manchester City Council (25 000 925)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about the Council’s consideration of the layout of a development where the complainant lives. We consider an investigation will not lead to a different outcome.
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West Suffolk Council (25 001 040)
Statement Closed after initial enquiries Council tax 03-Jul-2025
Summary: We will not investigate this complaint about how a Council has handled Council Tax liability on a property. Further investigation would not lead to a different outcome.
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Surrey County Council (25 001 306)
Statement Closed after initial enquiries School transport 03-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for changes to school transport arrangements for his son. We have not seen enough evidence of fault on the Council’s part to warrant investigation.
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Cheshire East Council (25 001 334)
Statement Closed after initial enquiries Planning applications 03-Jul-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have seen insufficient evidence of fault in the Council’s actions to justify an investigation.
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Cheshire East Council (25 001 817)
Statement Closed after initial enquiries Other 03-Jul-2025
Summary: We will not investigate Mrs X’s complaint about her lack of contact with her grandchild, who the Council placed on foster care. The law prevents us from investigating anything that has been the subject of court proceedings. It would be reasonable for Mrs X to take her concerns about court ordered contact arrangements back to court.
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Hampshire County Council (25 001 922)
Statement Closed after initial enquiries Special educational needs 03-Jul-2025
Summary: We will not investigate Ms X’s complaint that the Council refused to provide school transport to either of the two schools named in her child’s Education, Health and Care Plan. This is because it is reasonable to expect Ms X to ask the Council for an appeal.