Decision search
Your search has 52604 results
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Bournemouth, Christchurch and Poole Council (25 000 955)
Statement Closed after initial enquiries Charging 06-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to refund her relative, Ms Y, for care fees paid directly to her care provider after the date the Council agreed to fund Ms Y’s care. There is insufficient evidence of fault to warrant an investigation.
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Southend-on-Sea City Council (25 001 141)
Statement Upheld Special educational needs 06-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delays when issuing an ‘education, health and care plan’ for her child. This is because it is unlikely we could achieve significantly more than the symbolic payment the Council has offered Mrs X.
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North Yorkshire Council (25 001 167)
Statement Closed after initial enquiries Highway repair and maintenance 06-Jul-2025
Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to go to court about the matter and the courts are better placed.
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Welwyn Hatfield Borough Council (25 001 429)
Statement Closed after initial enquiries Noise 06-Jul-2025
Summary: We will not investigate this complaint about early refuse collections. This is because there is not enough evidence of fault to justify an investigation.
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Sheffield City Council (25 001 491)
Statement Closed after initial enquiries Planning applications 06-Jul-2025
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s planning applications. This is because the complainant has appealed to the Planning Inspectorate which acts on behalf of the relevant Government minister. We have no jurisdiction to investigate in these circumstances.
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Buckinghamshire Council (25 001 492)
Statement Closed after initial enquiries Refuse and recycling 06-Jul-2025
Summary: We will not investigate this complaint about the Council’s refuse crew giving false information in response to a report about a missed garden waste collection. We do not consider the complainant has suffered a significant personal injustice which warrants an investigation.
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Birmingham City Council (25 001 601)
Statement Closed after initial enquiries Parking and other penalties 06-Jul-2025
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigation.
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Birmingham City Council (25 001 864)
Statement Closed after initial enquiries Allocations 06-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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Transport for London (25 002 167)
Statement Closed after initial enquiries Parking and other penalties 06-Jul-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because Transport for London has agreed to cancel the notice and refund Mrs X's payment and this provides a suitable remedy for the complaint.
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Milton Keynes Council (25 002 504)
Statement Closed after initial enquiries Disabled children 06-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful blue badge application for a young child. This is because there is insufficient evidence of fault by the Council.