Decision search
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Salford City Council (24 023 262)
Statement Closed after initial enquiries Friends and family carers 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that he was incorrectly advised by the Council to seek a Parental Responsibility Order. The complaint is late and there is no good reason to exercise discretion now.
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Coventry City Council (24 023 322)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council did not progress his complaint. This is because there is no evidence of fault in how the Council made its decision. His complaint to us is late and there is no good reason to exercise discretion to investigate.
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Southend-on-Sea City Council (24 023 384)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We cannot investigate this complaint about the child protection actions of the Council. The matters complained could reasonably have been mentioned during court action about the care of Miss X’s children.
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Leeds City Council (24 020 575)
Statement Closed after initial enquiries Transport 08-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application because there is not enough evidence of fault.
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Durham County Council (24 020 810)
Statement Closed after initial enquiries Domiciliary care 08-Jun-2025
Summary: We will not investigate this complaint about the quality of care commissioned by the Council. That is because we could not add to the Council’s investigation.
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London Borough of Havering (24 020 938)
Statement Closed after initial enquiries Allocations 08-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with Miss X’s housing application. This is because it is reasonable for her to use her right of appeal to the Council.
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Essex County Council (24 020 995)
Statement Closed after initial enquiries Special educational needs 08-Jun-2025
Summary: We will not investigate most of Mrs X’s complaint that the Council failed to deliver the content of her family member’s Education, Health and Care Plan because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman. We will not investigate the remainder because there is insufficient evidence of fault.
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Brighton & Hove City Council (24 021 182)
Statement Closed after initial enquiries Antisocial behaviour 08-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about antisocial behaviour from a neighbour. It is unlikely an investigation would lead to a different outcome or achieve what Ms X wants.
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Anchor Hanover Group (24 021 227)
Statement Closed after initial enquiries Residential care 08-Jun-2025
Summary: We will not investigate Mrs X’s complaint the Care Home was failing to safeguard her mother. The Office of Public Guardian is best placed to consider her concerns, and further investigation would not lead to a different outcome.
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Bury Metropolitan Borough Council (24 021 716)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s treatment of a supported living provider. There is not enough evidence of fault to justify our involvement.