Sandwell Metropolitan Borough Council (25 016 248)

Statement Closed after initial enquiries Private housing 03-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of reports of disrepair in her privately rented housing. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.

North Warwickshire Borough Council (25 012 733)

Statement Closed after initial enquiries Private housing 25-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s use of its enforcement powers in response to disrepair reports for Ms Y’s and Mr Z’s private rented housing. We will also not investigate the Council’s decision to refuse Ms Y’s application for the social housing register. There is not enough evidence of fault to justify investigation, and it is reasonable for Ms Y to ask the Council to review its housing decision.

Leeds City Council (25 013 847)

Statement Closed after initial enquiries Private housing 25-Feb-2026

Summary: We will not investigate Mr X complaint about the Council’s response to disrepair in his privately rented property. There is insufficient evidence of fault to justify an investigation.

London Borough of Merton (24 017 984)

Statement Closed after initial enquiries Private housing 23-Feb-2026

Summary: We will not investigate this complaint about enforcement action the Council has taken against Ms X as a landlord and its advice to her tenants about remaining in the property. It was reasonable for Ms X to use her right of appeal to the First-Tier Tribunal (Property Chamber) and there is insufficient evidence of fault which would warrant an investigation.

Liverpool City Council (25 013 939)

Statement Closed after initial enquiries Private housing 23-Feb-2026

Summary: We will not investigate this complaint about the Council’s actions following reports of a hazard. We are unlikely to find fault with the Council, and we cannot achieve the outcomes Mr X seeks.

Liverpool City Council (25 017 699)

Statement Closed after initial enquiries Private housing 20-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council not investigating his concerns about damp and mould in his rented property. This is because his complaint is late and there are no good reasons why he did not complain sooner.

Birmingham City Council (25 014 236)

Statement Closed after initial enquiries Private housing 20-Feb-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s decision to issue him a financial penalty. This is because he has appealed to the Tribunal and there is no worthwhile outcome achievable by our investigation.

London Borough of Lambeth (25 007 303)

Statement Closed after initial enquiries Private housing 19-Feb-2026

Summary: We will not exercise discretion to investigate this complaint about the Council’s investigation of disrepair in a housing association property. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.

London Borough of Enfield (25 013 889)

Statement Closed after initial enquiries Private housing 18-Feb-2026

Summary: We will not investigate this complaint about the Council failing to hand back and re-letting a property which was let on a private lease to a landlord. we will not investigate this complaint. It was reasonable for Mr X to seek a remedy from the courts for any breaches of his private agreement with the Council.

London Borough of Enfield (25 004 130)

Statement Closed after initial enquiries Private housing 17-Feb-2026

Summary: We will not investigate Miss X’s complaint about how the Council handled her report about disrepair in her home. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.