Private housing


Recent statements in this category are shown below:

  • London Borough of Sutton (25 016 838)

    Statement Closed after initial enquiries Private housing 17-Mar-2026

    Summary: We will not investigate Mr X’s complaint about how the Council responded to reports of disrepair in his privately rented home. There is not enough evidence of fault in the Council’s processes to justify an investigation.

  • North Lincolnshire Council (25 019 167)

    Statement Closed after initial enquiries Private housing 13-Mar-2026

    Summary: We cannot investigate this complaint about action the Council has taken against Miss X as a landlord. This is because part of the complaint is outside our jurisdiction as Miss X has used her legal right to appeal and we will not investigate the remaining issues, as further investigation is unlikely to find significant fault that would justify an investigation.

  • Central Bedfordshire Council (25 021 196)

    Statement Closed after initial enquiries Private housing 13-Mar-2026

    Summary: We will not investigate this complaint about the Council’s decision to rehouse the complainant’s private tenant. This is because we are unlikely to find evidence of fault by the Council to justify investigating.

  • London Borough of Hammersmith & Fulham (25 017 226)

    Statement Closed after initial enquiries Private housing 12-Mar-2026

    Summary: We will not investigate the Council’s handling of Mr D’s requests for housing support and his homelessness application between 2014 and 2020. This part of his complaint is late. We also cannot investigate his complaint about the Council’s involvement in subsequent legal proceedings. The law says we cannot investigate complaints about court or tribunal proceedings.

  • Crawley Borough Council (25 015 106)

    Statement Closed after initial enquiries Private housing 12-Mar-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of harassment by her landlord. There is insufficient evidence of fault causing sufficient injustice to justify further action.

  • Dorset Council (25 016 090)

    Statement Closed after initial enquiries Private housing 12-Mar-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s response to his reports of harassment by his landlord. There is insufficient evidence of fault in the Council’s decision‑making processes to justify an investigation.

  • London Borough of Ealing (25 014 657)

    Statement Closed after initial enquiries Private housing 12-Mar-2026

    Summary: We will not investigate this complaint that the Council wrongly revoked an Improvement Notice. This is because the complaint is made late and there are not good reasons to investigate now.

  • Folkestone & Hythe District Council (24 018 384)

    Statement Not upheld Private housing 11-Mar-2026

    Summary: We found no fault on Mrs Y’s complaint about the Council failing to act on her reports about the condition of the private accommodation she rents.

  • Manchester City Council (25 008 636)

    Statement Closed after initial enquiries Private housing 11-Mar-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing disrepair reports. There is not enough evidence of fault to justify investigating.

  • Stockport Metropolitan Borough Council (25 015 841)

    Statement Closed after initial enquiries Private housing 10-Mar-2026

    Summary: We will not investigate Miss B’s complaint about the Council’s handling of her private housing disrepair reports. There is not enough evidence of fault to justify investigation. We will also not investigate her complaint about the Council’s communications about these matters. It is unlikely further investigation would lead to a different outcome.

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