Summary: We cannot investigate Mr X’s complaint about the Council’s response to his complaints about anti-social behaviour by its tenant. This is because the complaint relates to the Council’s management of its social housing which lies outside our jurisdiction.

The complaint

1. In summary, Mr X complains about the Council’s failure to deal effectively with his complaints about a boundary dispute and anti-social behaviour from his council tenant neighbour.
2. He would like the Council to evict the tenant.

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The Ombudsman’s role and powers

3. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
4. We cannot investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider. (Local Government Act 1974, paragraph 5A schedule 5, as amended)

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How I considered this complaint

Assessment

5. Mr X is raising concerns about a tenant who lives in a Council owned property used for social housing. The Council’s actions Mr X complains about relate to its management of this property so we cannot investigate.

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Final decision

6. I cannot investigate this complaint as it relates to the Council’s management of its social housing.

Investigator’s decision on behalf of the Ombudsman

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Investigator's decision on behalf of the Ombudsman