Decision : Closed after initial enquiries
Decision date : 07 Aug 2018
The Ombudsman's final decision:
Summary: The Ombudsman has no jurisdiction to consider this complaint about the Council acting as a registered social housing provider.
- The complainant, Miss B, has complained about issues related to the Council’s ‘Decent Homes’ scheme.
The Ombudsman’s role and powers
- The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
- We cannot investigate complaints about the provision or management of social housing by a council acting as a registered social housing provider. (Local Government Act 1974, paragraph 5A schedule 5, as amended)
How I considered this complaint
- I have considered what Miss B said in her complaint
What I found
- The issues raised by Miss B are about the Council’s role in managing social housing.
- The Ombudsman has no jurisdiction to consider this complaint.
Investigator's decision on behalf of the Ombudsman