Decision search
Your search has 55054 results
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London Borough of Brent (24 016 577)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Mar-2025
Summary: We will not investigate Ms X complaint about the Council’s handling of her housing benefit and homelessness case. This is because the Council has offered a suitable remedy for the delays and because it is reasonable for Ms X to use her right of appeal. In addition, there is insufficient evidence of fault.
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Nottingham City Council (24 017 174)
Statement Closed after initial enquiries Direct payments 30-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to review Mr X’s care plan. This is because there is not enough evidence of fault.
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Leicester City Council (24 017 329)
Statement Closed after initial enquiries Charging 30-Mar-2025
Summary: We will not investigate Ms X’s complaint about how the Council responded to her enquiries relating to her adult social care account debt. This is because further investigation will not lead to a different outcome.
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North Yorkshire Council (24 017 338)
Statement Closed after initial enquiries Residential care 30-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council misled her sister into thinking she would be moving to a care home. This is because an investigation would not lead to any worthwhile outcomes. In addition, we are not likely to find fault.
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City of Bradford Metropolitan District Council (24 017 472)
Statement Closed after initial enquiries Antisocial behaviour 30-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to concerns regarding his neighbours’ properties. It is unlikely we would find evidence of fault in the Council’s actions and further investigation would not lead to a different outcome.
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London Borough of Croydon (24 017 659)
Statement Closed after initial enquiries Planning applications 30-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application and its decision not to take enforcement action. This is because there is not enough evidence of fault by the Council to warrant an investigation by us.
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Leeds City Council (24 017 860)
Statement Upheld Special educational needs 30-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in completing her child’s Education, Health and Care needs assessment. The Council has apologised and provided an award in recognition of the delay. A further investigation by us would not lead to a different outcome.
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Milton Keynes Council (24 017 869)
Statement Closed after initial enquiries Homelessness 30-Mar-2025
Summary: We will not investigate Miss X’s complaint the Council provided unsuitable accommodation after she fled domestic abuse. That is because this complaint has not exhausted the Council’s complaint procedure and is late. We will also not investigate her complaint about rent charges for her temporary accommodation. The Council amended the tenancy date and agreed to review the charges. Further investigation would not lead to a different outcome.
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London Borough of Newham (24 017 912)
Statement Closed after initial enquiries Transport 30-Mar-2025
Summary: We will not investigate this complaint about an unsuccessful application for a blue badge because the Council will offer a mobility assessment.
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London Borough of Hounslow (24 022 643)
Statement Closed after initial enquiries Refuse and recycling 30-Mar-2025
Summary: We will not investigate this complaint about a Fixed Penalty Notice that the Council issued Mr X for littering. This is because the Council has cancelled the fine so further investigation would not lead to a different outcome.