Decision search
Your search has 51241 results
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Spelthorne Borough Council (24 008 844)
Statement Closed after initial enquiries Councillor conduct and standards 07-Oct-2024
Summary: We will not investigate this complaint about standards committees because any injustice is not significant enough to justify our involvement and it reasonable to expect Mrs Y to refer the matter to the Information Commissioner.
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Royal Borough of Kingston upon Thames (24 009 153)
Statement Closed after initial enquiries Parking and other penalties 07-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council charging him twice to park his car. This is because there is not enough evidence of fault by the Council and the additional charges are not significant enough to warrant investigation.
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Mole Valley District Council (24 009 169)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to award a Discretionary Housing Payment. This is because there is insufficient evidence of fault by the Council.
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Walsall Metropolitan Borough Council (24 009 223)
Statement Closed after initial enquiries Leisure and culture 07-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision to exclude Mr X from a leisure facility. There is not enough evidence the Council’s actions have caused Mr X a significant injustice that would warrant carrying out an investigation.
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East Sussex County Council (24 009 341)
Statement Closed after initial enquiries Trading standards 07-Oct-2024
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s trading standards investigation concerning a local trader who took their money. This is because the Council’s actions have not caused Mr and Mrs X significant injustice. Their injustice lies in the loss of their money to the trader and the Council cannot recover this for them.
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Shropshire Council (24 007 295)
Statement Closed after initial enquiries Residential care 07-Oct-2024
Summary: We will not investigate this complaint about Mr Y’s death from choking in a care home. We could not achieve a meaningful outcome as we could not say care staff were responsible for Mr Y’s death. It remains open to Mr X to pursue civil proceedings.
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Wigan Metropolitan Borough Council (24 007 346)
Statement Closed after initial enquiries Other 07-Oct-2024
Summary: We will not investigate this complaint about Mr X’s request for information. The Information Commissioner’s Office is the appropriate body to consider his complaint.
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London Borough of Lambeth (24 007 374)
Statement Closed after initial enquiries Cemeteries and crematoria 07-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of the arrangements for the burial of the complainant’s brother. An investigation is unlikely to lead to a different outcome, and we are satisfied with the action the Council has already proposed in response to the complaint.
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Crossroads Care – Forest of Dean and Herefordshire (24 007 397)
Statement Closed after initial enquiries Domiciliary care 07-Oct-2024
Summary: We will not investigate this complaint about privately arranged care at home. It is unlikely we can add to investigations already taken place or achieve a different outcome.
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North Yorkshire Council (24 007 451)
Statement Closed after initial enquiries Charging 07-Oct-2024
Summary: We will not investigate this late complaint about the Council revoking its agreement to pay for Mrs Y’s care. There is not a good reason for the delay in the matter being brought to the Ombudsman.