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  • London Borough of Islington (24 008 137)

    Statement Upheld Homelessness 14-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the suitability of interim accommodation provided by the Council after she made a homelessness application. The Council has already accepted the location of the initial interim accommodation provided was not suitable and has offered an appropriate remedy. There is no evidence of fault in how it responded to her concerns in her current accommodation.

  • Warwickshire County Council (24 008 142)

    Statement Closed after initial enquiries Special educational needs 14-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about delays and how the Council provided support to her son. These complaints are late and there are no good reasons why they could not have been made sooner.

  • Dacorum Borough Council (24 008 145)

    Statement Closed after initial enquiries Noise 14-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision not to take further action over noise nuisance reported by Mrs X. there is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Tower Hamlets (24 008 158)

    Statement Closed after initial enquiries Allocations 14-Oct-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

  • Blaby District Council (24 007 934)

    Statement Closed after initial enquiries Council tax 14-Oct-2024

    Summary: We will not investigate this complaint about the Council’s collection of Mr X’s Council Tax arrears dating back to a period between 2013 and 2018. This is because the complaint is a late complaint and so falls outside our jurisdiction due to the passage of time and there is no evidence to suggest fault by the Council.

  • Brighton & Hove City Council (24 007 807)

    Statement Closed after initial enquiries Traffic management 14-Oct-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to replace wooden posts on a grass verge close to his home. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • London Borough of Havering (24 007 680)

    Statement Upheld Safeguarding 14-Oct-2024

    Summary: We will not investigate this complaint about failures to support and protect a vulnerable adult. This is because there is not enough evidence of fault as nobody raised safeguarding concerns to the Council and no safeguarding concerns were obvious to Council officers. The Council has apologised to the complainant for failures in staffing and displaying contact numbers making it difficult for him to contact the Council in an emergency. The Council has acted to improve its future service. It is unlikely the Ombudsman would add to the Council’s investigation or reach a different outcome.

  • South Kesteven District Council (24 007 614)

    Statement Closed after initial enquiries Enforcement 14-Oct-2024

    Summary: We will not investigate this complaint about planning permission because there is no evidence of fault by the Council.

  • West Sussex County Council (24 012 045)

    Statement Closed after initial enquiries Parking and other penalties 14-Oct-2024

    Summary: We will not investigate Ms B’s complaint about the Council’s refusal of her vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.

  • Cornwall Council (24 012 119)

    Statement Closed after initial enquiries Council tax 14-Oct-2024

    Summary: We will not investigate Mr B’s complaint that the Council’s council tax premium for second homes discriminates against him. This is because: this policy can only be challenged by judicial review; Mr B may appeal to the Valuation Tribunal if he considers his property should be given an exemption; and, Mr B may pursue his discrimination claim at court.

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