Decision search
Your search has 51110 results
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Pendle Borough Council (24 008 947)
Statement Closed after initial enquiries Building control 21-Oct-2024
Summary: We will not investigate this complaint about the Council requiring an increased fee for a Building Regulations application. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions.
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Hertfordshire County Council (24 009 113)
Statement Closed after initial enquiries School transport 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to issue refunds for two transport SaverCards the complainant no longer needs. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault by the Council or significant personal injustice to the complainant.
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London Borough of Ealing (24 009 139)
Statement Closed after initial enquiries Refuse and recycling 21-Oct-2024
Summary: We will not investigate this complaint about a bulky waste collection. There is insufficient evidence of fault to warrant an investigation.
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Ashford Borough Council (24 009 162)
Statement Closed after initial enquiries Allocations 21-Oct-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Bournemouth, Christchurch and Poole Council (24 008 476)
Statement Closed after initial enquiries Special educational needs 21-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education, Health and Care needs assessment of her child, Y. The complaint is late, and there are no good reasons for the Ombudsman to investigate now.
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Statement Closed after initial enquiries Child protection 21-Oct-2024
Summary: We will not investigate this complaint about a decision to substantiate a safeguarding concern involving Mr X. There is not enough evidence of fault to warrant investigation because the decision was within the range open to the Council given the evidence before it.
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London Borough of Sutton (24 008 555)
Statement Closed after initial enquiries Council tax 21-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to pay interest on a council tax refund paid to Mr and Mrs X. This is because the tests in our Assessment Code are not met.
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London Borough of Hillingdon (24 009 316)
Statement Closed after initial enquiries Allocations 21-Oct-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register and her need to move to a larger home. This is because there is insufficient evidence of fault by the Council.
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Kent County Council (24 009 677)
Statement Closed after initial enquiries Parking and other penalties 21-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to seal a Traffic Regulation Order into law and its refusal to investigate parts of his complaint. There is insufficient evidence of fault to warrant an investigation.
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Crawley Borough Council (24 009 968)
Statement Closed after initial enquiries Other 21-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s actions in relation to a financial liability. This is a late complaint and there are no good reasons why Mr X could not have made it sooner. Nor will we investigate Mr X’s complaint about how the Council handled his requests for information relating to this matter, because another body is better suited to consider that aspect.