Decision search
Your search has 50932 results
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North Northamptonshire Council (24 007 530)
Statement Closed after initial enquiries Allocations 16-Oct-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Central Bedfordshire Council (24 007 633)
Statement Upheld Other 16-Oct-2024
Summary: We will not investigate this complaint about the way the Council has dealt with the complainant’s enquiries about an insurance claim. The Council has recognised the initial responses to Mr X’s concerns fell short of its expected standards and has apologised. We consider that further investigation on this point will not lead to a different outcome. Also, Mr X can approach the Information Commissioner’s Office with his concerns about access to information. Finally, the Ombudsman cannot determine liability for damages. So we consider it reasonable for Mr X to contact the relevant insurer about damages to his car and if that fails to pursue the claim in court.
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London Borough of Southwark (24 007 692)
Statement Closed after initial enquiries Parking and other penalties 16-Oct-2024
Summary: We will not investigate this complaint about unpaid Penalty Charge Notices (PCN) because there is not enough evidence of fault in the Council’s or its enforcement agents’ actions to warrant investigation.
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Sunderland City Council (24 008 565)
Statement Upheld Assessment and care plan 16-Oct-2024
Summary: The Ombudsmen will not investigate this complaint about an avoidably delayed hospital discharge. The Trust and the Council have already accepted there were failings and apologised for them. It is unlikely that an investigation would be able to find evidence of an unremedied injustice.
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South Tyneside and Sunderland NHS Foundation Trust (24 008 565a)
Statement Closed after initial enquiries Hospital acute services 16-Oct-2024
Summary: The Ombudsmen will not investigate this complaint about an avoidably delayed hospital discharge. The Trust and the Council have already accepted there were failings and apologised for them. It is unlikely that an investigation would be able to find evidence of an unremedied injustice.
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Statement Closed after initial enquiries Planning applications 16-Oct-2024
Summary: We will not investigate this complaint about the Council failing to take enforcement action against a breach of planning control at the property next to the complainant. There is not enough evidence of fault by the Council.
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City of Bradford Metropolitan District Council (24 008 590)
Statement Closed after initial enquiries Enforcement 16-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to grant planning permission for a new dwelling because the complaint is late. We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against his neighbour for breaching the planning permission because there is not enough evidence of fault affecting the decision.
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Manchester City Council (24 008 665)
Statement Upheld Council tax 16-Oct-2024
Summary: We will not investigate this complaint about a council tax error because the Council has provided a satisfactory remedy. In addition, the complainant can complain to the Information Commissioner if she thinks there has been a data breach.
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Essex County Council (24 008 940)
Statement Closed after initial enquiries Highway repair and maintenance 16-Oct-2024
Summary: We will not investigate this complaint about highway repair and maintenance because there is a body better placed to consider the complaint and it is reasonable to expect Mr Y to approach the courts about the issue.
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London Borough of Harrow (24 009 036)
Statement Closed after initial enquiries Transport 16-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.