Decision search
Your search has 50933 results
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London Borough of Lambeth (24 010 868)
Statement Closed after initial enquiries Leisure and culture 28-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s gym membership. The complaint is late and there is no good reason why Mr X could not have contacted us sooner.
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Devon County Council (24 011 193)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Manchester City Council (24 011 474)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because the court is better placed to consider the complaint and it is reasonable to expect Mr Y to go to court.
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Darlington Borough Council (24 011 485)
Statement Closed after initial enquiries Planning applications 28-Oct-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s handling of her planning application. This is because Mrs X has used her right of appeal to the Planning Inspector and we cannot investigate any complaint about the Council’s actions as part of her appeal.
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London Borough of Sutton (24 011 563)
Statement Closed after initial enquiries Parking and other penalties 28-Oct-2024
Summary: We will not investigate this complaint about @.
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Slough Borough Council (24 011 626)
Statement Closed after initial enquiries Planning applications 28-Oct-2024
Summary: We will not investigate this complaint about planning permission because there is insufficient injustice to warrant investigation.
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Gloucester City Council (24 012 930)
Statement Closed after initial enquiries Other 28-Oct-2024
Summary: We will not investigate Mr B’s complaint that a street cleaning vehicle damaged his car. This is because it is reasonable for Mr B to put in a compensation claim, and if needed, take the Council to court.
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Rotherham Metropolitan Borough Council (24 013 216)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate Mr X’s claim for damages to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mr X to take his claim to court.
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Lancashire County Council (24 013 241)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate Ms X’s claim for damages to her car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Ms X to take her claim to court.
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Transport for London (23 015 657)
Statement Upheld Other 28-Oct-2024
Summary: Mr X complained Transport for London (TfL) repeatedly rejected his applications for a grant under a scrappage scheme to replace his vehicle with an Ultra Low Emission Zone compliant one, without providing an explanation or requesting further evidence. TfL was at fault for failing to provide an explanation to Mr X on why his repeated applications were rejected which caused him frustration, confusion and prevented him providing additional evidence. TfL will consider Mr X’s evidence, apologise and make a symbolic payment to remedy the injustice caused to him.