Decision search
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Ashfield District Council (25 000 767)
Statement Closed after initial enquiries Antisocial behaviour 16-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of anti-social behaviour. There is insufficient evidence of fault to warrant an investigation.
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Suffolk County Council (25 000 813)
Statement Closed after initial enquiries Special educational needs 16-Jul-2025
Summary: We will not investigate Ms X’s complaint about the contents of her daughter’s Education, Health and Care Plan. This is because it would be reasonable for Ms X to have appealed to the SEND tribunal.
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Knowsley Metropolitan Borough Council (25 001 252)
Statement Closed after initial enquiries Allocations 16-Jul-2025
Summary: We will not investigate Mr X’s complaint the Council excluded him from its housing register when it decided he no longer had a local connection. There is not enough evidence of fault by the Council to justify an investigation.
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London Borough of Islington (25 003 909)
Statement Closed after initial enquiries Child protection 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the allocated social worker’s handling of her child’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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Royal Borough of Kingston upon Thames (25 004 086)
Statement Closed after initial enquiries Refuse and recycling 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s poor communication regarding a policy change to charge for replacement bins. This is because Miss X was not caused a significant injustice.
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Folkestone & Hythe District Council (25 004 639)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jul-2025
Summary: We will not investigate this complaint about a housing benefit overpayment from 2021 and a recent error regarding a payment plan. This is because the complainant could have used her appeal rights and the Council has provided an appropriate response regarding the error.
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East Devon District Council (25 004 901)
Statement Closed after initial enquiries Planning applications 16-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s consideration of a planning application. The complaint is late and there is no good reason to exercise discretion to consider it now.
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Statement Closed after initial enquiries Refuse and recycling 16-Jul-2025
Summary: We will not investigate this complaint that the Council will not allow the complainant to use a bin for her rubbish. This is because there is insufficient evidence of fault by the Council.
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Chesterfield Borough Council (25 005 036)
Statement Closed after initial enquiries Planning applications 16-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered a significant injustice to warrant our involvement, and we cannot achieve the outcome Mr X is looking for.
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Chelmsford City Council (25 002 247)
Statement Closed after initial enquiries Leisure and culture 16-Jul-2025
Summary: We will not investigate this complaint about the Council’s policy for single sex changing rooms at a leisure centre. This is because further investigation would not lead to a different outcome, and we cannot achieve the outcome Ms X wants.