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  • Bristol City Council (24 008 062)

    Statement Upheld Homelessness 07-Nov-2024

    Summary: We will not investigate Mr X’s complaint that the Council placed him and his two children in unsuitable B&B temporary accommodation. The Council has accepted the accommodation was unsuitable. It has now agreed to a suitable remedy.

  • Staffordshire County Council (24 008 086)

    Statement Upheld Charging 07-Nov-2024

    Summary: We will not investigate Mr X’s complaint that the Council failed to tell him about a debt earlier. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Brighton & Hove City Council (24 008 197)

    Statement Closed after initial enquiries Transport 07-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision not to issue a blue badge. There is not enough evidence of fault to justify our involvement. Miss X can ask the Council for a review of its most recent decision if she disagrees with its outcome.

  • Milford Care Limited (24 009 211)

    Statement Closed after initial enquiries Residential care 07-Nov-2024

    Summary: Mrs A complains about the way the Care Home and GP Practice cared for her mother, Mrs B. We will not investigate this complaint because we are unlikely to achieve anything more. This is because the coroner has already looked at the issues, and there has already been an independent investigation.

  • Whitemoor Medical Centre (24 009 211a)

    Statement Closed after initial enquiries General practice 07-Nov-2024

    Summary: Mrs A complains about the way the Care Home and GP Practice cared for her mother, Mrs B. We will not investigate this complaint because we are unlikely to achieve anything more. This is because the coroner has already looked at the issues, and there has already been an independent investigation.

  • Spencer Grove Care Home (24 009 211b)

    Statement Closed after initial enquiries Residential care 07-Nov-2024

    Summary: Mrs A complains about the way the Care Home and GP Practice cared for her mother, Mrs B. We will not investigate this complaint because we are unlikely to achieve anything more. This is because the coroner has already looked at the issues, and there has already been an independent investigation.

  • Reading Borough Council (24 010 813)

    Statement Closed after initial enquiries Local welfare payments 07-Nov-2024

    Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about a charity and about information the Council gave to him about the Household Support Fund. This is because there is insufficient evidence of fault.

  • West Sussex County Council (24 010 893)

    Statement Closed after initial enquiries Parking and other penalties 07-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a second vehicle crossover. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Huntingdonshire District Council (24 010 906)

    Statement Closed after initial enquiries Planning applications 07-Nov-2024

    Summary: We cannot investigate this complaint about a planning decision. This is because the complainant has already used an alternative remedy and the law does not allow us to investigate here.

  • London Borough of Lambeth (24 010 985)

    Statement Closed after initial enquiries Refuse and recycling 07-Nov-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s “bulky waste” collection service because the claimed injustice is insufficient to warrant an investigation by the Ombudsman. The Council apologised for delays in its complaint correspondence and an investigation is unlikely to achieve any additional outcome.

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