Decision search
Your search has 57133 results
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Suffolk County Council (25 013 213)
Statement Closed after initial enquiries Child protection 21-Apr-2026
Summary: We will not investigate Mr X’s complaint about the outcome of the Council’s Local Authority Designated Officer safeguarding process. Some of the complaints are late and with the others, there is not enough evidence of fault or significant injustice to warrant an investigation.
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Worthing Borough Council (25 013 405)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate this complaint about the Council handling of Mr X’s council tax. There is not enough evidence of fault by the Council to warrant investigation regarding the address the Council used. There is no significant injustice due to the delay in responding to Mr X that justifies our involvement.
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Durham County Council (25 013 836)
Statement Closed after initial enquiries Allocations 21-Apr-2026
Summary: We will not investigate the Council’s decision to refuse access to the housing register. There is insufficient evidence of fault which would warrant an investigation.
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Elmbridge Borough Council (25 014 748)
Statement Closed after initial enquiries Street furniture and lighting 21-Apr-2026
Summary: We will not investigate this complaint about the Council removing posts placed in the highway verge which it says is Council land. It is reasonable for Mr X to seek a legal remedy if he claims the land on which he placed posts is his own land. We cannot determine disputes about boundaries and this is a civil matter.
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Telford & Wrekin Council (25 015 037)
Statement Closed after initial enquiries Child protection 21-Apr-2026
Summary: We will not investigate Mr F’s complaint about contact with his child because there is not enough evidence of fault to justify an investigation, and nothing we could add to the Council’s response.
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London Borough of Brent (25 015 435)
Statement Upheld Homelessness 21-Apr-2026
Summary: We will not investigate Ms X’s complaint about the Council’s delays in its handling of her homelessness application. The Council has already offered to make a payment that is in line with our guidance on remedies and further investigation is unlikely to lead to a different outcome.
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Leeds City Council (25 018 899)
Statement Upheld Special educational needs 21-Apr-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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Cherwell District Council (25 018 909)
Statement Closed after initial enquiries Traffic management 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s waste lorries collecting waste from a private road as there is insufficient evidence of the complainant having been caused an injustice significant enough to warrant our further involvement.
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Kent County Council (25 018 958)
Statement Closed after initial enquiries Traffic management 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s agreement to changes to a local road which Mr X believes are unsafe. The Council has taken steps to mitigate the risks identified by a road safety audit and it is unlikely that further investigation will achieve significantly more for Mr X.
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Leeds City Council (25 018 997)
Statement Upheld Special educational needs 21-Apr-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Ms X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.