Decision search
Your search has 54124 results
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Lancashire County Council (25 002 892)
Statement Closed after initial enquiries Assessment and care plan 28-Aug-2025
Summary: We will not investigate this complaint about adult social care because there is not enough injustice to justify our involvement.
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Birmingham City Council (25 004 245)
Statement Closed after initial enquiries Refuse and recycling 28-Aug-2025
Summary: We cannot investigate Ms X’s complaint about missed refuse collections. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.
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North Somerset Council (25 004 456)
Statement Closed after initial enquiries Charging 28-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of a charge for residential care. This is because the injustice is not significant enough to warrant our involvement, and an investigation is unlikely to lead to a different outcome.
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Buckinghamshire Council (25 005 121)
Statement Closed after initial enquiries Other 28-Aug-2025
Summary: We will not investigate Mr X’s late complaint about the Council’s handling of his child’s case between 2018 and 2019. The issues raised are closely connected to court proceedings about care arrangements for Mr X’s child. There are no good reasons to exercise discretion to investigate this late complaint now. Further, the existence of court action creates a permanent and absolute legal bar that prevents us from investigating the matter.
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Statement Closed after initial enquiries Child protection 28-Aug-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to properly investigate an allegation made about a teacher. This is because there is insufficient evidence of fault.
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Birmingham City Council (25 005 599)
Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Aug-2025
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because there is no significant injustice remaining and investigation would not lead to a different outcome.
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Rochdale Metropolitan Borough Council (25 002 993)
Statement Closed after initial enquiries Allocations 28-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of Ms X’s housing application. There is insufficient evidence of fault which would warrant an investigation.
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Warwickshire County Council (25 003 060)
Statement Upheld Residential care 28-Aug-2025
Summary: We will not investigate this complaint about adult social care in a residential care home. This is because we are satisfied with the actions the care provider has taken in response to the complaint. It has accepted fault, apologised, and will learn lessons to improve service. It is unlikely an Ombudsman investigation would achieve anything further.
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Devon County Council (25 003 404)
Statement Closed after initial enquiries Special educational needs 28-Aug-2025
Summary: We cannot investigate this complaint about the review of an Education, Health, and Care Plan before transition to secondary school. Mrs X appealed to the First-tier Tribunal (Special Educational Needs and Disability) and the issues she complained about were connected to the subject of this appeal.
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Eastleigh Borough Council (25 003 574)
Statement Closed after initial enquiries Allocations 28-Aug-2025
Summary: We will not investigate this complaint about the Council refusing Miss X’s application to join its housing register. This is mainly because there is not enough evidence of fault in the Council’s decision-making to justify investigating.