Decision search
Your search has 54124 results
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Lancashire County Council (25 002 927)
Statement Closed after initial enquiries Child protection 31-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to consider his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.
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London Borough of Enfield (25 003 818)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s advice to Mr X’s tenant regarding his possession action and rent arrears. There is insufficient evidence of fault which would warrant an investigation.
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Stratford-on-Avon District Council (25 004 143)
Statement Closed after initial enquiries Antisocial behaviour 31-Aug-2025
Summary: We will not investigate this complaint about comments made by a Council officer about Mr X’s request for an anti-social behaviour case review. This is because an investigation would be unlikely to find fault with the Council’s actions.
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London Borough of Lewisham (25 004 793)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax account. This is because there is insufficient evidence of fault by the Council.
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Lancaster City Council (25 004 904)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about advice the complainant says the Council gave to his tenant. This is because there is insufficient evidence of fault by the Council.
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Coventry City Council (25 004 995)
Statement Closed after initial enquiries Trading standards 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision not to investigate Mrs Y’s complaint about trading standards enforcement. The complaint is late and there is no good reason why it could not have been made sooner.
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Lancashire County Council (25 003 205)
Statement Upheld Special educational needs 31-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay.
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Leicester City Council (25 003 207)
Statement Closed after initial enquiries Special educational needs 31-Aug-2025
Summary: We will not investigate Ms M’s complaint about delay by the Council sending her daughter’s education, health and care (EHC) plan to her school, and a telephone conversation about the matter, because the injustice is not significant enough to justify our involvement.
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Southend-on-Sea City Council (25 003 219)
Statement Upheld Special educational needs 31-Aug-2025
Summary: We will not investigate this complaint about the handling of Miss X’s request for an Education Health and Care needs assessment. This is because the Council has agreed a suitable remedy for the impact of its failures on Miss X and her son.
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Stoke-on-Trent City Council (25 003 662)
Statement Closed after initial enquiries Other 31-Aug-2025
Summary: We will not investigate this complaint about the Council allegedly sharing Mr X’s personal and business information with a third party. The Information Commissioner is best placed to consider how the Council handled Mr X’s data, and the county court is best placed to consider his claim for compensation.