London Borough of Waltham Forest (19 005 487)

Category : Environment and regulation > Other

Decision : Closed after initial enquiries

Decision date : 02 Sep 2019

The Ombudsman's final decision:

Summary: Mr X complains about receiving a Fixed Penalty Notice for obstructing the highway. The Ombudsman will not investigate this complaint because Mr X can refuse to pay the notice and defend himself in court.

The complaint

  1. Mr X believes the Council incorrectly issued him a Fixed Penalty Notice (FPN) for depositing materials on the highway to the interruption of user.

Back to top

The Ombudsman’s role and powers

  1. We investigate complaints about ‘maladministration’ and ‘service failure’. In this statement, I have used the word ‘fault’ to refer to these. We must also consider whether any fault has had an adverse impact on the person making the complaint. I refer to this as ‘injustice’. We provide a free service but must use public money carefully. We may decide not to start or continue with an investigation if we believe:
    • it is unlikely we would find fault, or
    • there is another body better placed to consider this complaint. (Local Government Act 1974, section 24A (6), as amended)
  2. The law says we cannot normally investigate a complaint when someone could take the matter to court. However, we may decide to investigate if we consider it would be unreasonable to expect the person to go to court. (Local Government Act 1974, section 26(6)(c), as amended

Back to top

How I considered this complaint

  1. I considered the information provided by Mr X.

Back to top

What I found

  1. The Council issued an FPN to Mr X under section 148(c) of the Highways Act. There is no right of appeal against an FPN issued on these grounds. But if Mr X disputes the offence, he can refuse to pay the FPN and present an argument at court in defense of any prosecution.
  2. The Ombudsman cannot interpret the law or decide Mr X’s liability for the offence the Council says he has committed.

Back to top

Final decision

  1. I will not investigate his complaint. This is because if Mr X disputes the offence, it is reasonable for him to put forward his argument in court, should the Council prosecute him for non-payment of the FPN.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings