Decision search
Your search has 53967 results
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London Borough of Southwark (24 010 391)
Statement Closed after initial enquiries Council house sales and leaseholders 10-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his Right to Buy applications. There is insufficient evidence of fault and further investigation would not lead to a different outcome.
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London Borough of Waltham Forest (24 011 732)
Statement Closed after initial enquiries Safeguarding 10-Feb-2025
Summary: We will not investigate this complaint about the Council’s safeguarding investigation involving Ms X. The matters are closely related to ongoing court proceedings and the issues in dispute could be, or could have been raised in court.
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Birmingham City Council (24 012 565)
Statement Closed after initial enquiries Other 10-Feb-2025
Summary: We will not investigate this complaint about the service provided by the Council in removing weeds, grass and moss from Mr X’s street. This is because there are insufficient grounds to warrant an investigation and the Council has confirmed it will consider any specific enquiry Mr X makes relating to the removal of moss.
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Manchester City Council (24 012 754)
Statement Closed after initial enquiries Homelessness 10-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to discharge its homelessness duty following Miss X’s refusal to accept temporary accommodation offered to her. It was reasonable for her to ask for a statutory review of the decision and appeal further to the court if this was unsuccessful.
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Tendring District Council (24 013 086)
Statement Closed after initial enquiries Refuse and recycling 10-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council lost his payment for renewal of his garden waste subscription. This is because an investigation by this office would not be able to add to the response the Council has already provided via its own investigation of the matter.
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Gateshead Metropolitan Borough Council (24 013 377)
Statement Closed after initial enquiries Direct payments 10-Feb-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to end her friend’s direct payments. This is because she is not a suitable representative to bring this complaint on her friend’s behalf.
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Derbyshire County Council (24 014 078)
Statement Closed after initial enquiries Child protection 10-Feb-2025
Summary: We will not investigate Ms X’s complaint about how her ex employer classified an allegation against her. There is not enough direct injustice to Ms X to warrant an investigation.
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West Northamptonshire Council (24 014 325)
Statement Upheld Special educational needs 10-Feb-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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North Tyneside Metropolitan Borough Council (24 014 327)
Statement Upheld Domiciliary care 10-Feb-2025
Summary: We will not investigate this complaint about adult social care at home. The care provider acting for the Council has apologised for the impact of its fault and acted to improve future service. We are satisfied with the actions the Council has taken, and it is unlikely we would add anything further.
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North Tyneside Metropolitan Borough Council (24 014 718)
Statement Upheld Safeguarding 10-Feb-2025
Summary: We will not investigate this complaint about delay and communication failures in an adult safeguarding investigation. The Council has now completed the investigation and shared the findings. The Council has apologised for the impact of its fault and acted to improve future service. We are satisfied with the actions the Council has taken, and it is unlikely we would add anything further.