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  • Cheltenham Borough Council (24 006 293)

    Statement Closed after initial enquiries Planning applications 10-Sep-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s planning processes and decisions on applications for a development site next to her property. The complaint is late and there are no good reasons for us to investigate it now.

  • Royal Borough of Kingston upon Thames (24 006 391)

    Statement Closed after initial enquiries Child protection 10-Sep-2024

    Summary: We cannot investigate Mr X’s complaint about evidence a social worker provided to the court in family court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being, or have been, considered in court proceedings. We have no discretion to do so.

  • Medway Council (24 006 394)

    Statement Closed after initial enquiries Parking and other penalties 10-Sep-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mr X to appeal to the Traffic Penalty Tribunal.

  • Coventry City Council (24 005 909)

    Statement Closed after initial enquiries Adoption 10-Sep-2024

    Summary: We cannot investigate Mrs X’s complaint about the actions of the Council and one of its social workers because it lies outside our jurisdiction. The law prevents us from investigating matters which have been considered in court.

  • London Borough of Bromley (24 005 935)

    Statement Closed after initial enquiries Council tax 10-Sep-2024

    Summary: We will not investigate this complaint about Miss X’s council tax. The law prevents us considering what happened during court action. The Council has already done much of what Miss X wanted. Miss X could reasonably take court action if she wants compensation. It would be disproportionate for us to investigate any other points and we would be unlikely to achieve significantly more.

  • West Berkshire Council (24 005 944)

    Statement Closed after initial enquiries Trading standards 10-Sep-2024

    Summary: We cannot by law investigate this complaint about the Council’s trading standards investigation into alleged criminal offences. any action taken by or on behalf of any local policing body in connection with the investigation or prevention of crime.

  • Milton Keynes Council (24 005 844)

    Statement Closed after initial enquiries Child protection 10-Sep-2024

    Summary: We will not investigate this complaint that the Council was at fault in preventing the complainant from having contact with his grandchildren. This is because the complaint concerns a matter which could have been taken to court.

  • London Borough of Richmond upon Thames (24 006 084)

    Statement Closed after initial enquiries Other 10-Sep-2024

    Summary: We will not investigate Ms X’s complaint about a report the Council prepared for the court because we cannot investigate complaints about court proceedings.

  • Liverpool City Council (24 006 091)

    Statement Closed after initial enquiries Adoption 10-Sep-2024

    Summary: We will not investigate this complaint about the Council’s handling of adoption records. There is no worthwhile outcome achievable by our investigation.

  • Transport for London (24 006 092)

    Statement Closed after initial enquiries Parking and other penalties 10-Sep-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice because the Traffic Enforcement Centre and London Tribunals are better placed to consider the complaint.

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