Decision search
Your search has 51453 results
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Sandwell Metropolitan Borough Council (24 005 118)
Statement Closed after initial enquiries Special educational needs 18-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to make a place available for the complainant’s son at an appropriate school. This is because investigation would not achieve the outcome the complainant is seeking.
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Bristol City Council (24 005 289)
Statement Closed after initial enquiries Charging 18-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s application to the Court of Protection and appointment as deputy for his relative. This is because we cannot investigate complaints about court action.
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Norfolk County Council (24 005 448)
Statement Upheld Fostering 18-Sep-2024
Summary: We will not investigate Ms X’s complaint about children services’ actions. We have upheld Ms X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure.
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Wirral Metropolitan Borough Council (24 005 579)
Statement Closed after initial enquiries Child protection 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s involvement with Ms X’s child, who is a looked after child. There is not enough evidence of fault by the Council to warrant further investigation and we cannot achieve the outcomes Ms X wants.
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Statement Closed after initial enquiries Planning applications 18-Sep-2024
Summary: We will not investigate this complaint about the Council’s refusal to validate Mr X’s planning application without additional information. Mr X can serve notice on the Council. If it refuses to validate the application, it is reasonable to expect Mr X to appeal to the Planning Inspectorate.
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Stockton-on-Tees Borough Council (24 009 588)
Statement Closed after initial enquiries Other 18-Sep-2024
Summary: We will not investigate this complaint that the Council has withheld information about a bid for funding. This is because the Information Commissioners Office is better placed to consider the matter.
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Statement Closed after initial enquiries Other 18-Sep-2024
Summary: We will not investigate Miss X’s complaints about the Council's handling of a report used in court. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider reports used in court. And there is no evidence of fault in the Councill’s decision not to investigate her complaint about a matter decided in court.
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Royal Borough of Kensington & Chelsea (24 010 582)
Statement Closed after initial enquiries Homelessness 18-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s offer of a property and discharge of its housing duty towards him. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. I find it was reasonable for Mr X to have used his legal right of appeal to challenge the Council’s decision.
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Birmingham City Council (24 006 854)
Statement Closed after initial enquiries Parking and other penalties 18-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to carry out enforcement action, after it issued him with a penalty charge notice. Mr X had a right of appeal about this, and it would have been reasonable to expect him to use this.
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London Borough of Hounslow (24 006 930)
Statement Closed after initial enquiries Other 18-Sep-2024
Summary: We will not investigate this complaint about the actions of an employee of an organisation attending an event run by the Council. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The actions complained are not an administrative function of the Council.