Decision search
Your search has 51594 results
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Kingston Upon Hull City Council (24 006 478)
Statement Upheld Friends and family carers 14-Oct-2024
Summary: Ms X complained the Council did not consider her complaint about Special Guardianship and foster payments for a child she cares for through the children’s statutory complaint procedure. The Council was at fault for failing to consider Ms X’s complaint through the children’s statutory complaint procedure. The Council will apologise and pay Ms X a symbolic amount to recognise the frustration caused to her, and consider her complaint through the correct procedure.
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City of Wolverhampton Council (24 006 637)
Statement Closed after initial enquiries Other 14-Oct-2024
Summary: We will not investigate this complaint about the Council issuing a certificate of lawfulness for the proposed change of use of a property in the complainant’s local area. There is not enough evidence of fault by the Council, and we cannot achieve the outcome the complainant is seeking.
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Great Yarmouth Borough Council (24 006 654)
Statement Upheld Allocations 14-Oct-2024
Summary: We will not investigate this complaint about a housing application. At our invitation, the Council has agreed a suitable remedy for failing to reply to some of Mr X’s emails. On other points of the complaint either there is no fault, or we could not achieve more than the Council is now offering to do.
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Huntingdonshire District Council (24 006 753)
Statement Closed after initial enquiries Noise 14-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s reports of noise and odour nuisance from the operation of a business close to her home. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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East Sussex County Council (24 007 372)
Statement Closed after initial enquiries Special educational needs 14-Oct-2024
Summary: We will not investigate Mrs X’s complaint about a lack of education as there are no good enough reasons not to apply the late complaint rule.
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North Tyneside Metropolitan Borough Council (24 009 364)
Statement Closed after initial enquiries Other 14-Oct-2024
Summary: We cannot investigate this complaint about information contained in the Council’s Section 7 report to court. The law prevents us from investigating what happened in court, this includes the contents of the Council’s report.
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East Lindsey District Council (24 009 806)
Statement Closed after initial enquiries Refuse and recycling 14-Oct-2024
Summary: We will not investigate this complaint about the refuse crew throwing rubbish into the complainant’s garden. This is because there is insufficient evidence of injustice.
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Canterbury City Council (24 009 807)
Statement Closed after initial enquiries Parking and other penalties 14-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as the complainant had the right to ask the Traffic Enforcement Centre, part of the county court system, to consider her case.
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Spelthorne Borough Council (24 010 306)
Statement Closed after initial enquiries Other 14-Oct-2024
Summary: We will not investigate this complaint about an incident in a car park. This is because there is insufficient evidence of fault causing injustice.
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London Borough of Southwark (24 010 384)
Statement Closed after initial enquiries Council tax 14-Oct-2024
Summary: We will not investigate this complaint about a council tax refund because there is insufficient evidence of fault by the Council.