Decision search
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Statement Closed after initial enquiries Other 15-Oct-2024
Summary: We will not investigate Miss X’s complaint. This is because the Council has already offered Miss X a suitable remedy via its own investigation and there is nothing further we would add or recommend.
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London Borough of Barking & Dagenham (24 008 306)
Statement Closed after initial enquiries Parking and other penalties 15-Oct-2024
Summary: We will not investigate this complaint about several Penalty Charge Notices that the Council issued. This is because investigation would not lead to a different outcome because the Council has cancelled them and reimbursed fees paid. It is reasonable to expect the complaint to follow the statutory process and appeal to a tribunal to dispute two remining notices.
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London Borough of Camden (24 008 326)
Statement Closed after initial enquiries Traffic management 15-Oct-2024
Summary: We will not investigate Ms X’s complaint about how the Council handled her application for a disabled parking bay. This is because the Council has already investigated and replied to Ms X, and we could not add anything to that investigation.
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City of Bradford Metropolitan District Council (24 008 334)
Statement Upheld Trees 15-Oct-2024
Summary: We will not investigate this complaint about the Council issuing inconsistent instructions to the complainant regarding a hedge overhanging the highway. We are satisfied with the action the Council has already taken, it is reasonable to expect the complainant to have used his right of appeal in the magistrates court, and we will not pursue his concerns about the complaints process in isolation.
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Harborough District Council (24 008 353)
Statement Closed after initial enquiries Planning applications 15-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Westmorland and Furness Council (24 008 361)
Statement Closed after initial enquiries Special educational needs 15-Oct-2024
Summary: We will not investigate Mr X’s complaint that the Council misled him when he made an application to a court about its involvement with his adult son’s education. This is because it was reasonable for Mr X to raise the matter with the courts.
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London Borough of Lambeth (24 008 403)
Statement Closed after initial enquiries Antisocial behaviour 15-Oct-2024
Summary: We cannot by law investigate this complaint that the Council failed to take action in relation to environmental health issues which affected the complainant’s use and enjoyment of her home. This is because the complainant exercised her right to refer the matter to the magistrates’ court to determine the issues. We have no jurisdiction to investigate in these circumstances. The complaint also raises issues about data protection which we will not investigate as we are not the appropriate body to consider these.
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Epping Forest District Council (24 008 522)
Statement Closed after initial enquiries Other 15-Oct-2024
Summary: We will not investigate Mr X’s complaint about the handling of his planning application. This is because the injustice he claims stems from the decision to refuse his application and we cannot decide if this was correct. If Mr X had felt the decision was wrong it would have been reasonable for him to appeal to the Planning Inspector.
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North East Derbyshire District Council (24 008 715)
Statement Closed after initial enquiries Other 15-Oct-2024
Summary: We will not investigate this complaint about an alledged failure by the Council for sending the complainant a warning letter about his dog allegedly straying and fouling. This is because there is insufficient evidence of the complainant having been caused a significant enough injustice to warrant investigation. The complaint also raised issues about data protection which we will not investigate as we are not the appropriate body to consider these.
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Leeds City Council (24 010 451)
Statement Closed after initial enquiries Other 15-Oct-2024
Summary: We will not investigate Ms X’s complaint about the Council’s failure to reply to a letter. There is not enough injustice directly caused by this to justify an investigation.