Decision search
Your search has 52604 results
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London Borough of Hammersmith & Fulham (24 014 002)
Statement Closed after initial enquiries Disabled facilities grants 31-Jan-2025
Summary: We will not investigate this complaint about the outcome of the occupational therapy assessment. There is not enough evidence of fault by the Council. Ms X also complains the Council shared her personal data without consent. It is reasonable to expect her to complain to the Information Commissioner on this point.
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Malvern Hills District Council (24 014 069)
Statement Closed after initial enquiries Allocations 31-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Lincolnshire County Council (24 014 107)
Statement Closed after initial enquiries Charging 31-Jan-2025
Summary: We will not investigate Mrs X’s complaint that the Council failed to tell her that her husband would need to pay a contribution towards the cost of his respite care. This is because the claimed fault has not caused any injustice.
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Northumberland County Council (24 014 219)
Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025
Summary: We will not investigate this complaint about the conduct of a civil enforcement officer because there is not significant enough injustice to warrant investigation.
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Birmingham City Council (24 014 232)
Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025
Summary: We will not investigate this complaint about the Council’s refusal to listen to Mrs X’s representations relating to a penalty charge notice and cancel the fees she incurred as a result. This is because Mrs X has an alternative court remedy, and it would be reasonable for her to use this.
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Statement Closed after initial enquiries Child protection 31-Jan-2025
Summary: We will not investigate this complaint that the Council was at fault in its response to a safeguarding referral it received concerning the complainant’s daughter’s welfare. This is because investigation would not achieve the outcomes the complainant is seeking.
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London Borough of Bromley (24 014 619)
Statement Closed after initial enquiries Licensing 31-Jan-2025
Summary: We will not investigate this complaint about how the Council conducted an inspection of a cat boarding business. Mrs X did not complain to us within 12 months and there are no good reasons to accept the complaint now.
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London Borough of Havering (24 014 977)
Statement Closed after initial enquiries Parking and other penalties 31-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to cancel a Penalty Charge Notice. This is because the matter could reasonably be, or has been, mentioned in court. Additionally, there is not enough evidence of fault by the Council.
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Southend-on-Sea City Council (24 012 951)
Statement Closed after initial enquiries Assessment and care plan 31-Jan-2025
Summary: We will not investigate this complaint about information the Council prepared for Court of Protection proceedings about Mrs X’s mother. The law prevents us from investigating complaints about what happened in court or any information a council has provided in proceedings.
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Leeds City Council (24 013 454)
Statement Closed after initial enquiries Looked after children 31-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council meeting his children’s needs in foster care. Doing so would not be warranted by the claimed injustice, or be likely to lead to a different outcome or greater remedy. Mr X also has a right to challenge any breach of a court order by returning to court, and it would be reasonable to use this right.