Decision search
Your search has 53601 results
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Sandwell Metropolitan Borough Council (24 019 612)
Statement Closed after initial enquiries Council tax 01-Sep-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s recovery of council tax arrears from 2022 onwards. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We have no jurisdiction to investigate matters which have been subject to court proceedings.
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London Borough of Ealing (25 000 047)
Statement Closed after initial enquiries Allocations 01-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to discharge Miss X from its main housing duty. This is because Miss X has a right to a review of the Council’s decision, and it would be reasonable for her to use it.
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Statement Closed after initial enquiries Planning applications 01-Sep-2025
Summary: We will not investigate this complaint the Council delayed in processing a planning application. The Council has apologised for the delays and stated what it has done to improve. Therefore, further investigation would not lead to a different outcome.
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Lancashire County Council (25 002 288)
Statement Closed after initial enquiries Charging 01-Sep-2025
Summary: We will not investigate this complaint about delay in acting on the family’s request for her stepfather to return home and about the care he received at the new care home. This complaint is late and there is no good reason to exercise our discretion and investigate.
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Essex County Council (25 002 641)
Statement Upheld Special educational needs 01-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 003 842)
Statement Upheld Special educational needs 01-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Transport for London (25 004 124)
Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because we are satisfied with the actions the Authority has taken and further investigation would not lead to a different outcome.
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Birmingham City Council (25 004 144)
Statement Closed after initial enquiries Homelessness 01-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to end its main housing duty. It was reasonable for Mr X to use his statutory right of appeal to the county court.
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Greater Manchester Combined Authority (25 004 400)
Statement Closed after initial enquiries Refuse and recycling 01-Sep-2025
Summary: We will not investigate this complaint that the Council breached the complainant’s rights by searching his rubbish bags at a household waste and recycling centre. This is because there is insufficient evidence of fault by the Council.
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London Borough of Lewisham (25 004 650)
Statement Closed after initial enquiries Other 01-Sep-2025
Summary: We cannot investigate this complaint about business rates liability. We have no jurisdiction to investigate matters subject to court proceedings.