Decision search
Your search has 53601 results
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St Helens Metropolitan Borough Council (25 006 346)
Statement Closed after initial enquiries Commercial and contracts 02-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to pay residential care fees. This is because Mr X can reasonably take the matter to court.
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Warwickshire County Council (25 006 770)
Statement Upheld Special educational needs 02-Sep-2025
Summary: We have upheld this complaint because the Council delayed completing the review of an Education Health and Care Plan. The Council has agreed to resolve the complaint by providing a remedy for the injustice this caused. It is reasonable for the complainant to use their right of appeal to a tribunal about other matters.
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Thanet District Council (25 006 876)
Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025
Summary: We will not investigate this complaint about changes to the car parking policy for blue badge holders. This is because there is insufficient evidence of fault by the Council.
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ASANA Healthcare Ltd (25 006 952)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We cannot investigate Mr X’s complaint about the care provider not delivering the package of care he paid for. The complaint lies outside our jurisdiction because it is not about actions that involve, or are connected to, the provision of adult social care.
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London Borough of Bexley (25 007 114)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate this complaint about information included in a report. This is because the complaint has been made late and the Information Commissioner is better placed to consider the issues raised.
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Thames Valley Police & Crime Commissioner (25 009 199)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We cannot investigate this complaint about the Police’s handling of a criminal investigation and the decision to make a safeguarding referral for Mr X’s child. We have no power to look into complaints connected with investigating or preventing crime.
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Birmingham City Council (25 009 554)
Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
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Gloucestershire County Council (25 009 701)
Statement Closed after initial enquiries Other 02-Sep-2025
Summary: We will not investigate this complaint about liability for damage to Mr X’s motor vehicle. This is because Mr X has an alternative legal remedy through the courts and because we cannot decide liability, or direct the Council to accept liability, it would be reasonable to expect Mr X to use his legal remedy.
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Preston City Council (25 010 068)
Statement Closed after initial enquiries Council tax 02-Sep-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Wirral Metropolitan Borough Council (25 012 270)
Statement Upheld Special educational needs 02-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s son’s Education, Health and Care needs assessment. This is because the Council has apologised to Mrs X and agreed to pay her £200, and this provides a suitable remedy for the complaint.