Decision search
Your search has 52042 results
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Coventry City Council (24 011 159)
Statement Not upheld School admissions 25-Mar-2025
Summary: Mrs X complained that the appeals panel failed to properly consider her school admissions appeal. We have not found the Council at fault.
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Nottingham City Council (24 018 150)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Mr X’s complaint about information the Council has provided to another organisation. We have no powers to force the Council to take the action Mr X wants.
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Future Health And Social Care Association C.I.C. (24 018 322)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate Miss X’s concerns about her supported living placement. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to investigate as there is no evidence of services in connection with adult personal care support services.
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Royal Borough of Kingston upon Thames (24 018 446)
Statement Closed after initial enquiries Traffic management 25-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a request for a road crossing to be installed, or about how it dealt with consultation into crossings. This is because there is insufficient evidence of fault.
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Royal Borough of Kensington & Chelsea (24 018 470)
Statement Closed after initial enquiries Allocations 25-Mar-2025
Summary: We will not investigate this housing register complaint because there is insufficient evidence of fault by the Council.
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Lincoln City Council (24 018 521)
Statement Closed after initial enquiries Other 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to issue a Community Protection Notice and refusal to discuss his concerns. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant had the right to appeal to the magistrate court against the Community Protection Notice. We consider it reasonable for him to have exercised this right.
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Isle of Wight Council (24 018 671)
Statement Closed after initial enquiries Enforcement 25-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s planning enforcement and application processes relating to developments on his property and how it dealt with his complaint. There is no different outcome achievable on the planning enforcement issues to warrant us investigating. The planning application process is outside jurisdiction because Mr X used his Planning Inspectorate appeal, so we cannot investigate it. We cannot or would not achieve the outcomes Mr X seeks. We also do not investigate complaints about councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
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Statement Closed after initial enquiries Alternative provision 25-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to change the alternative educational provision it makes for the complainant’s son. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Statement Closed after initial enquiries Child protection 25-Mar-2025
Summary: We will not investigate this complaint about the conduct of a social worker, and the Council’s refusal to consider a complaint about that conduct. This is because the complaint is not separable from matters which have been considered in court.
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Southend-on-Sea City Council (24 018 950)
Statement Closed after initial enquiries Private housing 25-Mar-2025
Summary: We cannot investigate Mr X’s complaint alleging bias by Council officers culminating in an Improvement Notice being issued to him as a private landlord. This is because it does not meet the tests set out in our Assessment Code. Mr X has used his legal right to appeal to the First Tier (Property Chamber) Tribunal against the notice. We have no jurisdiction to investigate.