Decision search
Your search has 53740 results
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London Borough of Lewisham (25 004 181)
Statement Closed after initial enquiries Trees 29-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to maintain the boundary between his property and a park. This is because an investigation would not lead to a different outcome, the courts are better placed to determine if the Council is liable for compensation for Mr X’s injury and part of Mr X’s complaint is made late.
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Staffordshire County Council (25 004 182)
Statement Closed after initial enquiries Looked after children 29-Jul-2025
Summary: We will not investigate Miss X’s complaint about the actions of the Council leading to the removal of her children. This decision was subject to a court order and the matters complained of are closely linked to matters that were or could reasonably have been mentioned in court. Some of the matters directly relate to the conduct of court proceedings and we cannot investigate them. Another body is better placed than us to consider data access matters.
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Cheshire East Council (25 004 342)
Statement Closed after initial enquiries Planning applications 29-Jul-2025
Summary: We will not investigate this complaint about how the Council considers the impact on air quality when deciding planning applications. This is because there is insufficient evidence of fault.
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Nottingham City Council (25 004 414)
Statement Closed after initial enquiries Other 29-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to disclose information in response to a subject access request. This is because we cannot achieve the outcome he wants, and it is reasonable for him to take court action to enforce his data protection rights.
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Manchester City Council (25 004 524)
Statement Closed after initial enquiries Parking and other penalties 29-Jul-2025
Summary: We cannot investigate Mr X’s complaint about a bus lane contravention. This is because the matter has been considered in court. Nor will we investigate a complaint about enforcement action, because that is a late complaint and there are no good reasons why it could not have been made sooner.
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Liverpool City Council (25 008 009)
Statement Closed after initial enquiries Parking and other penalties 28-Jul-2025
Summary: We cannot investigate this complaint about the Council’s enforcement of a bus gate penalty charge notice as Mr X used his right to ask the court to consider his case and so this matter is no longer therefore within our remit.
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Worcestershire County Council (25 008 301)
Statement Closed after initial enquiries Highway repair and maintenance 28-Jul-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim at court.
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Torridge District Council (24 014 115)
Statement Not upheld Enforcement 28-Jul-2025
Summary: Mr J complained about the Council’s handling of planning applications and planning enforcement relating to the use and works at a neighbouring farm. He said as a result he had experienced distress and an impact on residential amenity. We found no fault, or not enough evidence of fault, in how the Council reached its decision it was not proportionate or expedient to take any action. We could not consider Mr J’s concerns about its decisions on planning applications and statutory nuisances as these had been subject to legal action.
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London Borough of Harrow (24 012 792)
Statement Upheld Looked after children 28-Jul-2025
Summary: Miss Y complains the Council did not properly investigate the injuries her child obtained whilst in Council arranged foster care. We find procedural fault which creates uncertainty about the Council’s consideration of the injuries. The Council will pay £500 in recognition of that distress and remind staff of the protocols when considering allegations made against those working with children.
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Essex County Council (24 013 349)
Statement Not upheld Safeguarding 28-Jul-2025
Summary: Mr X complained on behalf of his mother Miss Y about how the Council charged for a temporary care home, made her sign a document, managed her money, and decided to apply to the Court of Protection for deputyship. He said this caused Miss Y distress. We do not find the Council at fault.