Decision search
Your search has 52968 results
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North Yorkshire Council (25 002 930)
Statement Closed after initial enquiries Other 10-Jun-2025
Summary: We will not investigate this complaint about an incorrectly addressed Council Tax bill. This is because the Council investigated Mr X’s complaint and responded to it, and we would not be able to add to the Council’s response. Additionally, there is another body better placed to consider parts of Mr X’s complaint.
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London Borough of Richmond upon Thames (25 002 946)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate this complaint about Council tax banding because it is against a body out of jurisdiction and is also out of time.
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London Borough of Southwark (25 003 117)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Walsall Metropolitan Borough Council (25 003 203)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate this complaint about Council tax liability and premiums because there is a right of appeal to a Valuation Tribunal.
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Holy Cross Catholic High School (25 004 030)
Statement Closed after initial enquiries School admissions 10-Jun-2025
Summary: We will not investigate Mr X’s complaint about a school admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
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North Northamptonshire Council (25 004 753)
Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2025
Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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London Borough of Newham (25 002 592)
Statement Closed after initial enquiries Parking and other penalties 10-Jun-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as the complaint is made late and there are not good reasons to investigate now. The Council's escalation of the matter to its enforcement agents could have been challenged in court.
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Birmingham City Council (24 004 853)
Statement Closed after initial enquiries Safeguarding 10-Jun-2025
Summary: We will not investigate this complaint about adult social care and risks to a vulnerable adult. The adult has died so we can provide him no remedy. The way the Council treated the family does not justify an investigation when there is no worthwhile outcome to achieve.
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Solihull Metropolitan Borough Council (25 000 871)
Statement Closed after initial enquiries Council tax 10-Jun-2025
Summary: We will not investigate Miss X’s complaint about council tax liability and related issues. This is because she had the right to appeal to the Valuation Tribunal, and it is reasonable to expect her to have used it.
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Westmorland and Furness Council (23 015 689)
Statement Upheld Licensing 09-Jun-2025
Summary: Mr X complained the Council failed to follow procedure when considering an application for a premises licence. The Council granted the licence. Mr X says the new pub creates a noise nuisance. The Ombudsman has found the Council at fault for failing to consult with the responsible authority for planning. It is unlikely the planning authority would have objected to the application; the result would have been the same. There is therefore no injustice to Mr X.