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  • Westminster City Council (25 006 276)

    Statement Closed after initial enquiries Leisure and culture 14-Sep-2025

    Summary: We will not investigate Mr X’s complaint that he was unfairly banned from a leisure facility. This is because there is insufficient evidence of fault by the Council.

  • Walsall Metropolitan Borough Council (25 006 633)

    Statement Closed after initial enquiries Refuse and recycling 14-Sep-2025

    Summary: We will not investigate this complaint about the Council’s decision not to provide more bins to Miss X’s building. This is because there is not enough evidence of fault to warrant an investigation.

  • London Borough of Haringey (25 006 796)

    Statement Closed after initial enquiries Leisure and culture 14-Sep-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to terminate her allotment tenancy. This is because there is not enough evidence of fault.

  • Coventry City Council (25 007 223)

    Statement Closed after initial enquiries Child protection 14-Sep-2025

    Summary: We cannot investigate Mrs X’s complaint about her children wrongly being removed from her care because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.

  • Luton Borough Council (25 007 243)

    Statement Upheld Homelessness 14-Sep-2025

    Summary: We will not investigate this complaint about how the Council handled Miss X’s homelessness assessment. This is because the Council has taken appropriate action to prevent reoccurrence of this fault and offered £100 as a remedy for injustice. There are no wider public interest issues to justify our investigation.

  • London Borough of Barnet (25 007 302)

    Statement Closed after initial enquiries Council tax 14-Sep-2025

    Summary: We will not investigate this complaint about council tax liability. This is because Mr X has appealed to a tribunal.

  • Broughton Hall High School, Liverpool (25 007 708)

    Statement Closed after initial enquiries School admissions 14-Sep-2025

    Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Greater Lincolnshire Combined Authority (25 008 001)

    Statement Closed after initial enquiries Elections and electoral register 14-Sep-2025

    Summary: We will not investigate this complaint about an election candidate’s campaign statements and eligibility. This is because these are not administrative functions of the Combined Authority.

  • Mole Valley District Council (25 008 073)

    Statement Closed after initial enquiries Councillor conduct and standards 14-Sep-2025

    Summary: We will not investigate Mrs X’s complaint about a Councillors’ misconduct after the sharing of confidential information. There is not enough of evidence of fault to justify an investigation.

  • Maidstone Borough Council (25 008 315)

    Statement Upheld Trees 14-Sep-2025

    Summary: We will not investigate this complaint about the Council not progressing Mr X’s application for a Tree Preservation Order. This is because the Council has agreed to conduct a new assessment of the trees and this provides a suitable remedy for Mr X.

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