Decision search
Your search has 52967 results
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Buckinghamshire Council (25 004 454)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector.
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London Borough of Harrow (25 004 913)
Statement Closed after initial enquiries Allocations 25-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s refusal to transfer her to another property. This is because there is insufficient evidence of fault.
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Fenland District Council (25 000 522)
Statement Closed after initial enquiries Planning applications 25-Jun-2025
Summary: We will not investigate this complaint about the Council’s actions leading to a retrospective planning application for work to a listed war memorial. We do not consider the complainant has suffered a significant personal injustice.
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Environment Agency (25 000 552)
Statement Closed after initial enquiries Other 25-Jun-2025
Summary: We cannot investigate Miss X’s complaint about the Environment Agency (EA) giving her incorrect information about the flood risk to a property she bought. We do not have powers to investigate the action by the EA complained so it is not within our jurisdiction.
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London Borough of Wandsworth (25 000 553)
Statement Closed after initial enquiries Refuse and recycling 25-Jun-2025
Summary: We will not investigate Mr X’s complaint about his car being damaged by Council contractors. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Worcestershire County Council (25 000 616)
Statement Closed after initial enquiries Child protection 25-Jun-2025
Summary: We cannot investigate this complaint about child protection decisions taken by the Council concerning Mr X and his wife after their child suffered injuries. We are prevented from doing so by a legal bar brought into play by the matter having been subject to court proceedings.
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Bristol City Council (25 001 041)
Statement Closed after initial enquiries Special educational needs 25-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s conduct during a tribunal appeal. Doing so would overlap with the role of the Tribunal.
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London Borough of Brent (24 002 565)
Statement Upheld Homelessness 25-Jun-2025
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about his housing. This is because the Council has appropriately remedied the injustice caused to Mr X by faults in how it dealt with his housing. An investigation of Mr X’s complaint would not achieve anything more for him.
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Slough Borough Council (24 005 574)
Statement Upheld Special educational needs 25-Jun-2025
Summary: The Council significantly delayed issuing an Education, Health and Care Plan for Ms X’s child, G, after it was ordered to by a tribunal. It also failed to properly record its decision-making regarding G’s education and delayed consulting for school places. The Council’s faults have caused Ms X uncertainty and frustration and the Council has agreed to apologise, pay Ms X £500 and carry out service improvements.
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Birmingham City Council (25 006 013)
Statement Closed after initial enquiries Highway repair and maintenance 25-Jun-2025
Summary: We will not investigate Mr C’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.