Decision search
Your search has 53601 results
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Brighton & Hove City Council (24 022 783)
Statement Closed after initial enquiries Homelessness 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s delay in issuing a homelessness review decision. It was reasonable for Mr X to challenge the final decision by appealing to the court. There is insufficient injustice caused by the delay to warrant an investigation.
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London Borough of Sutton (25 005 550)
Statement Closed after initial enquiries Special educational needs 14-Sep-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s decision not to carry out an Education Health and Care needs assessment. This is because she has used her right of appeal to a tribunal. Other matters have not caused a significant enough injustice to warrant investigation.
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Rugby Borough Council (25 005 561)
Statement Closed after initial enquiries Planning applications 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a retrospective planning application. The complaint is made too late and we have seen no reason why Mrs X could not have contacted us much sooner.
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Staffordshire County Council (25 005 833)
Statement Closed after initial enquiries Child protection 14-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions while his children were in foster care. This is because decisions about the children’s future are for the court, and it would be disproportionate to look at the remaining issues separately.
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Wakefield City Council (25 005 909)
Statement Closed after initial enquiries Highway repair and maintenance 14-Sep-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Transport for London (25 006 147)
Statement Closed after initial enquiries Other 14-Sep-2025
Summary: We will not investigate this complaint about charges for the Ultra Low Emission Zone because we are satisfied with the actions the Authority has taken, and any remaining injustice is not significant enough to warrant investigation.
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Epping Forest District Council (25 006 188)
Statement Closed after initial enquiries Managing council tenancies 14-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing the complainant’s neighbour’s fence. The neighbour is a tenant of the Council, and the law bars us from investigating the Council’s actions as a provider of social housing.
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Bristol City Council (25 006 201)
Statement Closed after initial enquiries Parking and other penalties 14-Sep-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Miss X has used her right of appeal against the penalty charge notice. The Council has also paid a partial refund to Miss X to recognise the incorrect information it gave to her.
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Transport for London (25 006 204)
Statement Closed after initial enquiries Parking and other penalties 14-Sep-2025
Summary: We will not investigate Mrs X’s complaint about Transport for London’s handling of her representations against a penalty charge notice. This is because Transport for London has agreed to cancel the PCN and it is unlikely investigation would achieve anything more for Mrs X.
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Stockton-on-Tees Borough Council (25 006 208)
Statement Closed after initial enquiries Direct payments 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to investigate two of the four complaints made by Mr X concerning the care and direct payments relating to his partner, Ms Y. This is because we are unlikely to find sufficient evidence of fault and there may be a more suitable agency better placed.