Decision search
Your search has 53601 results
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Southend-on-Sea City Council (25 001 711)
Statement Closed after initial enquiries Private housing 11-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with reports of private property disrepair. There is not enough evidence of fault to justify our involvement.
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Buckinghamshire Council (25 001 807)
Statement Closed after initial enquiries Charging 11-Aug-2025
Summary: We will not investigate this complaint about delays in the Council assessing Mr X’s care needs and finances. This is because any delay would not have caused an injustice to Mr X.
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Stockton-on-Tees Borough Council (25 002 200)
Statement Closed after initial enquiries Assessment and care plan 11-Aug-2025
Summary: We will not investigate this late complaint about Mrs Y’s care. There is not a good reason for the delay in the complaint being escalated to the Ombudsman. Parts of the complaint are about NHS responsibilities and are for the Parliamentary and Health Services Ombudsman.
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Birmingham City Council (25 002 458)
Statement Closed after initial enquiries Special educational needs 11-Aug-2025
Summary: We will not investigate Ms M’s complaint about the Council’s decision to refuse her request for a personal budget because there is no evidence of fault in the Council’s decision.
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Shropshire Council (25 002 754)
Statement Closed after initial enquiries Special educational needs 11-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s Education, Health and Care assessment of her child, Y, in 2022 because it is late. We cannot investigate some of Mrs X’s complaints about support provided to Y in school because the law says we cannot. We will not investigate Mrs X’s complaints about the most recent Education, Health and Care process in 2024 because there is insufficient evidence of fault.
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Westminster City Council (25 003 119)
Statement Closed after initial enquiries Allocations 11-Aug-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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Devon County Council (25 003 294)
Statement Closed after initial enquiries Child protection 11-Aug-2025
Summary: We will not investigate Miss X’s complaint about the Council’s child protection action. This is because it is unlikely we would find fault in the Council’s actions. In addition, we cannot achieve the outcome Miss X wants.
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Cotswold District Council (25 003 298)
Statement Closed after initial enquiries Council tax 11-Aug-2025
Summary: We will not investigate this complaint about Mr X’s council tax bill. This is because there is not enough evidence of fault or significant enough injustice to warrant investigation.
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Northumberland County Council (25 003 866)
Statement Closed after initial enquiries Antisocial behaviour 11-Aug-2025
Summary: We will not investigate Ms X’s complaint about how the Council handled her complaints of noise and anti-social behaviour in her area. This is because there is not sufficient evidence of fault by the Council to justify investigation, and it is unlikely we could achieve the outcome Ms X wants.
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Isle of Wight Council (25 004 231)
Statement Closed after initial enquiries Refuse and recycling 11-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision to send invitations to renew garden waste collection subscriptions by email. The re is not enough evidence of fault in the Council's actions to justify an investigation.