Decision search
Your search has 55054 results
-
Transport for London (25 005 897)
Statement Closed after initial enquiries Other 25-Nov-2025
Summary: We will not investigate this complaint about TfL’s management of his application to its now closed scrappage scheme. This is because the complaint concerns events that took place more than 12 months ago; there is no good reason to exercise discretion to investigate them now.
-
Tonbridge and Malling Borough Council (25 006 119)
Statement Closed after initial enquiries Planning applications 25-Nov-2025
Summary: We will not investigate this complaint about the Council granting planning permission for a development which the complainant says encroaches onto his property. There is insufficient evidence that fault by the Council has directly caused a significant injustice to the complainant.
-
Kent County Council (24 006 130)
Statement Closed after initial enquiries Special educational needs 25-Nov-2025
Summary: We cannot investigate this complaint about the Council’s response to the complainant’s request for a change of educational placement for her child. The complaint concerns matters about which the complainant has used her right to appeal or are not separable from those matters, and therefore fall outside the Ombudsman’s jurisdiction.
-
London Borough of Camden (24 015 121)
Statement Upheld Special educational needs 25-Nov-2025
Summary: Miss X complained about the Council’s failure to deliver special educational provision included in Section F of her son’s (Y) Education Health and Care Plan. We found fault with the Council. This fault caused injustice to Y and Miss X. The Council has already offered some suitable remedies. The Council has also agreed to make a symbolic payment to Miss X to recognise her distress, arrange a meeting with Miss X to review Y’s education and carry out further service improvement.
-
Statement Closed after initial enquiries Refuse and recycling 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision not to collect refuse from Mr X’s driveway. This is because there is not enough evidence of fault to justify the Ombudsman’s involvement.
-
Guyatt House Care Ltd (25 008 748)
Statement Closed after initial enquiries Other 24-Nov-2025
Summary: We will not investigate this complaint about the actions of the Care Provider. The complainant’s son care and support was fully funded by a health authority so we cannot investigate the actions of the Care Provider.
-
Rochdale Metropolitan Borough Council (25 008 829)
Statement Closed after initial enquiries Special educational needs 24-Nov-2025
Summary: We will not investigate Ms X complaint about whether the Council provided her child with a suitable education. It is reasonable for her to have appealed to the Tribunal.
-
Sheffield City Council (25 008 909)
Statement Closed after initial enquiries Child protection 24-Nov-2025
Summary: We cannot investigate Mr X’s complaint about children services’ actions as there are ongoing Court proceedings.
-
Statement Closed after initial enquiries Refuse and recycling 24-Nov-2025
Summary: We will not investigate Mr X’s complaint the Council failed to take enforcement action against a neighbour’s waste nuisance. There is not enough evidence of fault to justify our involvement.
-
Leeds City Council (25 009 048)
Statement Closed after initial enquiries Antisocial behaviour 24-Nov-2025
Summary: We cannot investigate this complaint about The Council’s response to Mr X’s reports of threats. This is because the complaint is about the Council’s management of social housing, as a landlord, and therefore it is outside our jurisdiction.