Coventry City Council (19 008 896)

Category : Education > School transport

Decision : Upheld

Decision date : 10 Aug 2020

Summary: Mr B complains that the Council refused his application for home to school transport for his daughter.

Finding

Fault found causing injustice and recommendations made.

Recommendations

The Council has agreed to:

  • Apologise to Mr B;
  • change its school transport appeal procedure to ensure it meets the requirements of statutory guidance; and
  • offer Mr B a fresh appeal with a new panel, including the opportunity to attend the panel meeting and make verbal representations.

 

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