Summary: Miss B complains about the way the Council dealt with the school admissions appeal process her child. The Ombudsman has discontinued his investigation as Miss B’s child has now been offered a place at the school.

The complaint

1. The complainant, whom I shall refer to as Miss B, complains about the way the Council dealt with her school admissions appeal for her child.

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The Ombudsman’s role and powers

2. If we are satisfied with a council’s actions or proposed actions, we can complete our investigation and issue a decision statement. (Local Government Act 1974, section 30(1B) and 34H(i), as amended)

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How I considered this complaint

3. I spoke with Miss B and made enquiries with the Council. The Council then responded and told me that Miss B’s child had since been offered a place at the school from its waiting list.
4. I also sent a draft version of this decision to both parties and invited their comments.

Agreed action

5. The Council have offered a place to Miss B’s child. The Ombudsman cannot achieve more for the complainant by pursuing the complaint.

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Final decision

6. I have discontinued my investigation as the issue has been resolved.

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Investigator's decision on behalf of the Ombudsman