Summary: We cannot investigate Mr X’s complaint about a school’s decision to exclude his child from a school. This is because the matter relates to the internal management of a school, which falls outside of our jurisdiction.

The complaint

1. The complainant, who I will call Mr X, says a teacher was bullying his child who has been excluded from school. He would like the child to attending school and wants his complaint investigated fairly.

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The Ombudsman’s role and powers

2. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
3. We cannot investigate complaints about what happens in schools. (Local Government Act 1974, Schedule 5, paragraph 5(b), as amended)

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How I considered this complaint

4. I considered information provided by the complainant.
5. I considered the Ombudsman’s Assessment Code.

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My assessment

6. I cannot investigate Mr X’s complaint because it concerns a matter which relates to the management of a school. The internal management of schools fall outside of our jurisdiction.

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Final decision

7. We cannot investigate Mr X’s complaint because the matters relate to the management of a school.

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Investigator's decision on behalf of the Ombudsman