Leeds City Council (17 016 913)

Category : Education > Other

Decision : Closed after initial enquiries

Decision date : 21 Feb 2018

The Ombudsman's final decision:

Summary: The Ombudsman cannot investigate Mr J’s complaint because the substantive issue is about what happened in a school.

The complaint

  1. Mr J complains that the Council has refused to carry out a safeguarding investigation into two incidents which occurred in a school.

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The Ombudsman’s role and powers

  1. We cannot investigate complaints about what happens in schools. (Local Government Act 1974, Schedule 5, paragraph 5(b), as amended)
  2. The courts have established that we cannot investigate a complaint about how a council dealt with a matter outside our jurisdiction.

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How I considered this complaint

  1. I have considered the information Mr J provided with his complaint, and given him the opportunity to comment on my draft decision.

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What I found

  1. In 2017 Mr J reported to the Council two incidents, which occurred in a school. In each case he asked the Council to start a safeguarding investigation, and the Council refused.
  2. We cannot investigate what happens in schools. So we also cannot investigate a complaint about the Council’s investigation (or lack of it) into what happened at a school.

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Final decision

  1. We cannot investigate this complaint, because the substantive issue is about what happened in a school.

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Investigator's decision on behalf of the Ombudsman

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