The Ombudsman's final decision:
Summary: The Ombudsman will not investigate this complaint about the complainant’s son not being offered a place at the School. It is unlikely he would find evidence of fault.
- The complainant, who I refer to here as Mrs B, has complained about how the Governors of the School have operated its continuing interest list. She believes they have failed to offer a place at the School to her son.
The Ombudsman’s role and powers
- We investigate complaints about ‘maladministration’ and ‘service failure’. In this statement, I have used the word ‘fault’ to refer to these. We may decide not to start or continue with an investigation if, for example, we believe it is unlikely we would find fault. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)
How I considered this complaint
- I have considered what Mrs B said in her complaint and discussed it with her. The School Governors also provided some background information.
What I found
- Mrs B believes a place became available at the School which should have been offered to her son. This is not the case as no place has become available.
- If a place should become available, it will be offered to the child who is top of the continuing interest list. Children on the list must be ranked in the order they meet the School’s published admissions criteria, regardless of how long the child has been on the list. There is nothing to suggest the Governors have not maintained the continuing interest list properly.
- We will not investigate this complaint as it is unlikely we would find evidence of fault.
Investigator's decision on behalf of the Ombudsman