Decision search
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Lincoln City Council (24 018 203)
Statement Closed after initial enquiries Allocations 07-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his wife’s housing case. He says the Council moved them to a property that is unsuitable for his wife’s needs. This is because there is insufficient evidence of fault. In addition, an investigation would not lead to any further findings or outcomes.
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Bracknell Forest Council (24 018 508)
Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025
Summary: We will not investigate this complaint about drainage because another body is better placed to consider the complaint.
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London Borough of Tower Hamlets (24 018 670)
Statement Upheld Allocations 07-May-2025
Summary: We have upheld this complaint about the Council’s delay in making a decision about whether to award medical priority on its housing register for Mr Y and whether he needed an extra bedroom for a carer. The Council has agreed to make a payment to remedy the frustration and uncertainty caused. We will not investigate the complaint about the decision reached because there is insufficient evidence of fault in the Council’s decision-making to justify this and Mr Y had a review right, which it was reasonable for him to use.
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London Borough of Barking & Dagenham (24 018 774)
Statement Closed after initial enquiries Parking and other penalties 07-May-2025
Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.
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Babergh District Council (24 019 178)
Statement Closed after initial enquiries Allocations 07-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision that he did not have a local connection because that decision was in line with its allocation scheme. Since the complaint to us, the Council has exercised discretion to waive the usual criteria and further investigation by us would not lead to a different outcome.
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Coventry City Council (24 019 275)
Statement Closed after initial enquiries Private housing 07-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to issue a financial penalty following a failure to comply with an improvement notice in the required timescale. Mr X had the right to appeal to a tribunal if he disagreed with the financial penalty decision and it was reasonable for him to exercise that right.
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Manchester City Council (24 019 940)
Statement Upheld Parking and other penalties 07-May-2025
Summary: We will not investigate this complaint about a dropped kerb which the Council approved in error. This is because the Council has provided a satisfactory response.
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West Berkshire Council (24 020 105)
Statement Closed after initial enquiries Allocations 07-May-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s housing register application because there is not enough evidence of fault.
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Oldham Metropolitan Borough Council (24 020 258)
Statement Closed after initial enquiries Other 07-May-2025
Summary: We will not investigate Mr Y’s complaint about the Council’s refusal to correct inaccurate personal data. This is because further investigation would not lead to a different outcome.
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City of Bradford Metropolitan District Council (24 020 352)
Statement Upheld Refuse and recycling 07-May-2025
Summary: We have decided not to investigate Mr X’s complaint about missed assisted bin collections. The Council has upheld the complaint and agreed to remedy the injustice caused by taking appropriate action.