Decision search
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London Borough of Merton (24 015 037)
Statement Closed after initial enquiries Parking and other penalties 09-Jan-2025
Summary: We will not investigate this complaint about a yellow line parking restriction, on a road near where Mr X lives. This is a late complaint and there are no good reasons why it could not have been made to us sooner.
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Derbyshire County Council (24 013 491)
Statement Closed after initial enquiries Child protection 09-Jan-2025
Summary: We will not investigate this complaint about child protection matters. This is because most of the issues raised have either been considered in court or could be raised in court. In regard to other issues raised, we could either not add to the investigation carried out by the Council, or achieve a different outcome.
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Stockport Metropolitan Borough Council (24 016 468)
Statement Closed after initial enquiries Parking and other penalties 09-Jan-2025
Summary: We cannot investigate Mr X’s complaint about a penalty charge notice. This is because Mr X has appealed to the Traffic Penalty Tribunal.
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Surrey County Council (24 016 636)
Statement Closed after initial enquiries Councillor conduct and standards 09-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Dudley Metropolitan Borough Council (24 016 643)
Statement Closed after initial enquiries Council tax 09-Jan-2025
Summary: We will not investigate Mr B’s complaint about the Council charging council tax for a period when his new properties were not ready for occupation. This is because it was reasonable for Mr B to put in an appeal to the Valuation Tribunal.
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London Borough of Newham (24 016 647)
Statement Closed after initial enquiries Parking and other penalties 09-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s issue and handling of a penalty charge notice. This is because the appeals process is better placed to decide if the penalty charge notice is valid and it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate his right of appeal.
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East Riding of Yorkshire Council (24 016 830)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate Ms B’s complaint that the Council has damaged her home. This is because it is reasonable for her to take the Council to court.
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North Lincolnshire Council (24 017 016)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate the Council’s handling of Miss X’s complaint about a data breach as this is best dealt with by the Information Commissioner’s Office.
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Sandwell Metropolitan Borough Council (24 015 170)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate this complaint that the Council provided incorrect information to the Disclosure Barring Service. This is because there is an appeals process for Disclosure Barring Service decisions.
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Newcastle upon Tyne City Council (24 003 262)
Statement Closed after initial enquiries Refuse and recycling 09-Jan-2025
Summary: We will not investigate Ms X’s complaint about household waste and recycling bins being left in a disabled parking bay. This is because the case does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Ms X is not significant enough to warrant an investigation. Also, our involvement would be unlikely to add anything to the Council’s response or lead to a different outcome.