Decision search
Your search has 55054 results
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London Borough of Brent (24 020 763)
Statement Upheld Homelessness 27-Jul-2025
Summary: Miss B complained the Council mishandled her homelessness application. I have found fault by the Council because it failed to take any action on the case for nine months, did not update the Personalised Housing Plan and failed to inform Miss B about her right to review. The Council has agreed to pay redress and make service improvements.
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London Borough of Lambeth (24 020 841)
Statement Closed after initial enquiries Leisure and culture 27-Jul-2025
Summary: We will not investigate this complaint about the Council’s policy to allow considerate cycling in its parks. There is insufficient evidence of fault and if Mr X and Mr Y believe the Council’s actions are unlawful, this is better considered by a court.
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Kent County Council (25 001 828)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We will not investigate this complaint that the Council delayed making educational provision for the complainant’s son. The complaint has been upheld and the Ombudsman’s intervention is unlikely to lead to a different outcome, and is not therefore warranted.
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London Borough of Haringey (25 001 834)
Statement Closed after initial enquiries Allocations 27-Jul-2025
Summary: We will not investigate this complaint about disrepair in the complainant’s home and her priority on the housing register. This is because we cannot investigate part of the complaint and because there is insufficient evidence of fault and injustice for the other parts.
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Suffolk County Council (25 002 227)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We cannot investigate some of Mrs X’s complaint about how the Council delivered the content of her child’s Education, Health and Care Plan or how it considered its alternative education duties because Mrs X appealed to a Tribunal. We will not investigate the remainder because there is insufficient evidence of fault.
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Maidstone Borough Council (25 002 236)
Statement Closed after initial enquiries Planning applications 27-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to apply its own parking standards when it approved a planning application in 2018. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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South Holland District Council (25 002 367)
Statement Closed after initial enquiries Council tax 27-Jul-2025
Summary: We will not investigate this complaint about a council tax second home premium. This is because there is not enough evidence of fault by the Council to justify an investigation.
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Statement Closed after initial enquiries Trees 27-Jul-2025
Summary: We will not investigate this complaint about tree maintenance. This is because the complaint is late.
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Derbyshire County Council (25 002 781)
Statement Closed after initial enquiries Parking and other penalties 27-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.
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London Borough of Hounslow (25 005 192)
Statement Closed after initial enquiries Other 27-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council should reimburse his legal fees. This is because the courts are better placed to consider this matter.