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  • Lincolnshire County Council (24 005 025)

    Statement Upheld Special educational needs 19-Feb-2025

    Summary: Mrs X complained that the Council failed to secure the provision set out in her son’s education, health and care plan and, as a result, he was denied provision to which he was entitled. We found the Council was at fault. It has agreed to make a payment to Mrs X in recognition of the injustice caused.

  • Solihull Metropolitan Borough Council (24 005 314)

    Statement Upheld Special educational needs 19-Feb-2025

    Summary: Mrs X complained the Council failed to secure the provision in her son, Y’s Education, Health and Care (EHC) Plan from September 2023. The Council failed to secure some of the specialist provision in Y’s Plan between September and December 2023. The Council will apologise and make a payment for the specialist provision Y missed.

  • Luton Borough Council (24 009 436)

    Statement Closed after initial enquiries Homelessness 19-Feb-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application and Mr X’s acceptance of an offer from a housing association outside the Council’s area. It was reasonable for him to ask for a review/appeal the Council’s homelessness decisions in 2024 and he did not do so.

  • London Borough of Waltham Forest (24 010 230)

    Statement Closed after initial enquiries Council tax 19-Feb-2025

    Summary: Mrs X complains on behalf of her grandmother, Mrs Z. Mrs X complains about a Council Tax instalment paid by Mrs Z which the Council alleges it did not receive. We will not investigate this complaint as it is late.

  • Buckinghamshire Council (24 011 024)

    Statement Closed after initial enquiries Special educational needs 19-Feb-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse a personal budget application in relation to Mr Z’s education placement. This is because there is insufficient evidence of fault by the Council.

  • Dudley Metropolitan Borough Council (24 012 658)

    Statement Closed after initial enquiries Charging 19-Feb-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision that the transfer of his mother’s property to him and his brother, was deprivation of assets to avoid paying for residential care. This is because there is insufficient evidence of fault.

  • West Sussex County Council (24 013 696)

    Statement Closed after initial enquiries Charging 19-Feb-2025

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision that her father’s gift towards her current property amounted to a deprivation of assets. This is because there was insufficient evidence of fault to warrant further investigation.

  • London Borough of Southwark (24 013 948)

    Statement Upheld Allocations 19-Feb-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s recent banding decisions. The Council has upheld the complaint that it delayed reviewing whether Miss X is statutorily overcrowded. It has agreed to suitable remedies and further investigation by us would not be proportionate.

  • Wakefield City Council (24 015 886)

    Statement Closed after initial enquiries Pollution 19-Feb-2025

    Summary: We will not investigate this complaint about the Council’s failure to take action on his report of a light nuisance from a neighbouring property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is outside our jurisdiction as the complainant has already taken legal action on the matter.

  • London Borough of Bromley (24 016 216)

    Statement Closed after initial enquiries Special educational needs 19-Feb-2025

    Summary: We will not investigate this complaint that fault on the Council’s part led to the complainant’s son losing the offer of an appropriate educational placement. This is because the complaint concerns the school placement of a pupil with an Education Health and Care plan, which is a matter which carries the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).

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