Decision search
Your search has 55054 results
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Hampshire County Council (25 010 338)
Statement Closed after initial enquiries Child protection 05-Nov-2025
Summary: We will not investigate Mr X’s complaint, on behalf of his son Mr Y, about the Council’s actions in relation to ongoing court proceedings for Mr Y’s child. This is because there is no sign of fault in the Council’s decision not to consider the complaint until the ongoing proceedings have concluded.
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Warrington Council (25 010 769)
Statement Closed after initial enquiries Child protection 05-Nov-2025
Summary: We will not investigate Miss X’s complaint about the Council’s safeguarding involvement regarding her family in 2021. The complaint is late.
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Statement Closed after initial enquiries Child protection 05-Nov-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to consider her complaint about its child protection involvement with her family whilst the case is subject to ongoing court proceedings. This is because there is no sign of fault in the Council’s decision.
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Arun District Council (25 009 413)
Statement Closed after initial enquiries Parking and other penalties 05-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council.
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Surrey County Council (25 011 302)
Statement Closed after initial enquiries Other 05-Nov-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his information requests. This is because the Information Commissioner is better placed to investigate the matter.
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Statement Closed after initial enquiries Licensing 05-Nov-2025
Summary: We cannot investigate this complaint about a taxi license being revoked because Miss Y has used her right to appeal the revocation and the matter is being considered by the courts.
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Coventry City Council (25 011 785)
Statement Upheld Council tax support 05-Nov-2025
Summary: We will not investigate Mr X’s complaint about council tax. This is because the Council has already provided a satisfactory remedy.
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Coventry City Council (25 008 291)
Statement Upheld Council tax 05-Nov-2025
Summary: We will not investigate Mr X’s complaint about council tax. This is because the Council has already provided a satisfactory remedy.
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Essex County Council (25 008 395)
Statement Closed after initial enquiries Highway repair and maintenance 05-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council not repairing a damaged footbridge or stopping the public from using it, and how it responded to his correspondence and complaint. There is not enough evidence of fault in the Council’s decision-making process nor sufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. An investigation would not lead to a different outcome. We do not investigate councils’ complaint-handling where we are not investigating the core issues which gave rise to the complaint.
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Royal Borough of Greenwich (25 008 603)
Statement Closed after initial enquiries Homelessness 05-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s homelessness application. There is insufficient evidence of fault to warrant an investigation.