Milton Keynes Council (24 019 973)

Category : Children's care services > Other

Decision : Closed after initial enquiries

Decision date : 15 Jul 2025

The Ombudsman's final decision:

Summary: We cannot investigate Mr X’s complaint about an assessment produced by the Council’s children’s services. This is because the assessment has been considered in court.

The complaint

  1. Mr X complains that an assessment produced by the Council’s children’s services was one-sided which affected the contact arrangements between he and his children.

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The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

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How I considered this complaint

  1. I considered information provided by the complainant and the Council.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X complained about an assessment provided to CAFCASS by the Council. Mr X said the report was one-sided and impacted contact arrangements between he and his children.
  2. I cannot investigate Mr X’s complaint because the assessment has been considered during court proceedings to determine the care and contact arrangements of Mr X's child. Where a matter has formed part of court proceedings, we cannot consider it.

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Final decision

  1. We will not investigate Mr X’s complaint because the assessment has been considered in court.

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Investigator's decision on behalf of the Ombudsman

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