London Borough of Sutton (25 024 807)

Statement Closed after initial enquiries Looked after children 25-Aug-2026

Summary: We will not investigate this complaint about the Council's involvement with Miss X when she was a young person. The complaint is late and there is no good reason for us to investigate it now.

Knowsley Metropolitan Borough Council (25 029 531)

Statement Closed after initial enquiries Looked after children 20-Aug-2026

Summary: We will not investigate this complaint about the Council’s refusal to accept Miss X’s complaint under the children’s statutory complaints procedure. There is not enough evidence of fault by the Council to warrant our involvement.

Hertfordshire County Council (25 025 083)

Statement Closed after initial enquiries Looked after children 18-Aug-2026

Summary: We will not investigate Mrs X’s complaint about care of her child under a section 20 agreement or the Council’s communication about the matter because it is late and there are no good reasons for us to exercise discretion to consider the matter now.

Gloucestershire County Council (25 024 413)

Statement Closed after initial enquiries Looked after children 16-Aug-2026

Summary: We will not investigate this complaint that the Council has failed to act to safeguard a child in its care. This is because we cannot achieve the outcomes the complainant wants.

London Borough of Lewisham (25 004 370)

Statement Upheld Looked after children 10-Aug-2026

Summary: We have upheld Miss X’s complaint because the Council delayed considering this under the statutory children’s complaints process. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.

Cornwall Council (26 011 496)

Statement Closed after initial enquiries Looked after children 04-Aug-2026

Summary: We cannot investigate this complaint about care of Miss X’s child. The law prevents us from investigating matters which have been subject to court proceedings. There is also not enough evidence of fault by the Council to warrant our involvement.

Milton Keynes Council (26 009 121)

Statement Upheld Looked after children 03-Aug-2026

Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.

Stoke-on-Trent City Council (26 012 251)

Statement Closed after initial enquiries Looked after children 03-Aug-2026

Summary: We will not investigate Mrs X’s complaint the Council refused to investigate her concerns about how it safeguarded her when she was a Looked After Child. The complaint relates to events which occurred over 12 months ago, and it is unlikely we would find fault with the Council’s decision not to investigate it further. Additionally, we will also not investigate Mrs X’s complaint about the Council’s handling of her requests for information. The Information Commissioner is better placed to consider and decide complaints about data protection.

London Borough of Newham (26 012 202)

Statement Closed after initial enquiries Looked after children 02-Aug-2026

Summary: We will not investigate this complaint about the Council’s refusal to investigate Mr X’s concerns about how it supported him as a Looked after Child. The complaint relates to matters which occurred over 12 months ago, and it is unlikely we would find fault in the Council’s decision, not to consider it. Nor will we investigate Mr X’s complaint, because it is late and there are no good reasons why it could not have been made to us sooner.

City of Wolverhampton Council (25 023 076)

Statement Closed after initial enquiries Looked after children 30-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of Miss X’s concerns about the care of her child. An investigation by us is unlikely to achieve significantly more than the Council has already done or lead to a different outcome.