Liverpool City Council (24 012 995)

Category : Children's care services > Child protection

Decision : Closed after initial enquiries

Decision date : 15 Jan 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint about alleged slander or libel by a social worker against Mr X. These are matters only a court can decide, so it would be reasonable for him to use his right to go to court.

The complaint

  1. Mr X said a social worker wrongly stated to his partner that he was sex offender.

Back to top

The Ombudsman’s role and powers

  1. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
  2. The law says we cannot normally investigate a complaint when someone could take the matter to court. However, we may decide to investigate if we consider it would be unreasonable to expect the person to go to court. (Local Government Act 1974, section 26(6)(c), as amended)
  3. We normally expect someone to refer the matter to the Information Commissioner if they have a complaint about data protection. However, we may decide to investigate if we think there are good reasons. (Local Government Act 1974, section 24A(6), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. The matter Mr X complains of is an allegation of slander or libel, or a matter of alleged data inaccuracy. Only a court can determine if what a social worker may have said or written amounts to slander or libel. The possible content of anything the social worker may have written to Mr X’s partner is also a matter the Information Commissioner’s Office (ICO) is better placed than us to consider. This is because it has powers that we lack to require rectification and to impose penalties for the handling of inaccurate data.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because:
  • He has a right to go to court regarding alleged slander or libel it would be reasonable to use as only a court can determine these issues; and
  • The ICO is better placed than us to consider an allegation of data inaccuracy.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings