London Borough of Enfield (21 017 900)

Category : Children's care services > Child protection

Decision : Closed after initial enquiries

Decision date : 25 Mar 2022

The Ombudsman's final decision:

Summary: We will not investigate this complaint about safeguarding. Miss X is not a suitable person to represent the children concerned in her complaint.

The complaint

  1. Miss X said the children of another family are at serious risk in their parents’ care. She said the children’s father was a gang member who murdered a person, that there were weapons in the family home, and that the children’s mother would now take them to visit their father in prison.

Back to top

The Ombudsman’s role and powers

  1. We can decide whether to start or discontinue an investigation into a complaint within our jurisdiction. (Local Government Act 1974, sections 24A(6) and 34B(8), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

My assessment

  1. Miss X is not a parent of the children concerned, or a member of their extended family, or a person with a role in the children’s lives, such as a teacher or foster carer. Any immediate risk she believes there is to the children should be reported to the police if she feels the Council is failing to act.

Back to top

Final decision

  1. We will not investigate Miss X’s complaint because she is not a suitable person to represent the children.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings