Isle of Wight Council (26 012 144)

Statement Upheld Adoption 17-Aug-2026

Summary: We will not investigate this complaint about the Council’s incorrect advice about stepchild adoption. This is because the Council has upheld the complaint and has apologised, made service improvements and offered a symbolic payment in recognition of the injustice it caused. Further investigation by us would therefore not be proportionate.

Stockport Metropolitan Borough Council (25 028 997)

Statement Closed after initial enquiries Adoption 10-Aug-2026

Summary: We will not investigate Mrs X’s complaint about the Council's 2024 decision not to consider or assess her as a potential adopter for a child she was fostering. The complaint is late and there are no good reasons to exercise discretion to consider it now.

Nottinghamshire County Council (25 026 362)

Statement Closed after initial enquiries Adoption 26-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council's handling of an adoption assessment and its subsequent refusal to investigate her concerns because it considered them to be late. The complaint is late, and there is not a good reason for us to consider it now.

London Borough of Islington (25 030 524)

Statement Closed after initial enquiries Adoption 23-Jul-2026

Summary: We will not investigate Mrs X’s complaint that the Council failed to conduct annual reviews of her adoption allowance between 2006 and 2011. The complaint is very late and there are no good grounds to exercise discretion to consider it now.

West Northamptonshire Council (25 023 434)

Statement Upheld Adoption 19-Jul-2026

Summary: We will not investigate Mr X’s complaint the Council cancelled an adoption panel meeting with short notice and its communication around this. This is because we have upheld the complaint as the Council has agreed to provide a proportionate remedy for any injustice caused.

Hertfordshire County Council (25 023 970)

Statement Closed after initial enquiries Adoption 12-Jul-2026

Summary: We will not investigate Mr X's complaint about how the Council dealt with him during care and adoption proceedings. This is because the law prevents us from investigating matters that a court has considered or could have considered.

Newcastle upon Tyne City Council (25 031 728)

Statement Closed after initial enquiries Adoption 07-Jul-2026

Summary: We cannot investigate this complaint about the conduct of the Council’s Independent Reviewing Officer and information they provided in court. The law prevents us from investigating what happened in court. Also, the complaint concerns issues that could reasonably have been considered by the court.

North Lincolnshire Council (25 021 043)

Statement Closed after initial enquiries Adoption 05-Jul-2026

Summary: We will not investigate this complaint about the Council’s adoption preparation training course. This is because there is not enough evidence of fault to warrant an investigation.

Leeds City Council (25 022 333)

Statement Closed after initial enquiries Adoption 28-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of an adoption process. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

Surrey County Council (25 024 758)

Statement Closed after initial enquiries Adoption 21-Jun-2026

Summary:Miss X complains that the Council failed to inform her about the breakdown of her child’s adoptive placement. She says the Council said she could not be located at the time during the subsequent court proceedings. She also complains about the conduct of social workers. Miss X wants the Council to apologise for not informing her and to provide details about care proceedings for her child since the adoption broke down.