Decision search
Your search has 55054 results
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Stoke-on-Trent City Council (25 003 919)
Statement Closed after initial enquiries Other 14-Sep-2025
Summary: We will not investigate this complaint about the restriction of Mr X’s contact with his child by the Council. Mr X has a right to go to court to seek changed contact arrangements it would be reasonable to use.
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Transport for London (25 006 147)
Statement Closed after initial enquiries Other 14-Sep-2025
Summary: We will not investigate this complaint about charges for the Ultra Low Emission Zone because we are satisfied with the actions the Authority has taken, and any remaining injustice is not significant enough to warrant investigation.
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Epping Forest District Council (25 006 188)
Statement Closed after initial enquiries Managing council tenancies 14-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing the complainant’s neighbour’s fence. The neighbour is a tenant of the Council, and the law bars us from investigating the Council’s actions as a provider of social housing.
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Bristol City Council (25 006 201)
Statement Closed after initial enquiries Parking and other penalties 14-Sep-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Miss X has used her right of appeal against the penalty charge notice. The Council has also paid a partial refund to Miss X to recognise the incorrect information it gave to her.
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Transport for London (25 006 204)
Statement Closed after initial enquiries Parking and other penalties 14-Sep-2025
Summary: We will not investigate Mrs X’s complaint about Transport for London’s handling of her representations against a penalty charge notice. This is because Transport for London has agreed to cancel the PCN and it is unlikely investigation would achieve anything more for Mrs X.
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Stockton-on-Tees Borough Council (25 006 208)
Statement Closed after initial enquiries Direct payments 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to investigate two of the four complaints made by Mr X concerning the care and direct payments relating to his partner, Ms Y. This is because we are unlikely to find sufficient evidence of fault and there may be a more suitable agency better placed.
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Westminster City Council (25 006 276)
Statement Closed after initial enquiries Leisure and culture 14-Sep-2025
Summary: We will not investigate Mr X’s complaint that he was unfairly banned from a leisure facility. This is because there is insufficient evidence of fault by the Council.
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Walsall Metropolitan Borough Council (25 006 633)
Statement Closed after initial enquiries Refuse and recycling 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide more bins to Miss X’s building. This is because there is not enough evidence of fault to warrant an investigation.
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London Borough of Haringey (25 006 796)
Statement Closed after initial enquiries Leisure and culture 14-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to terminate her allotment tenancy. This is because there is not enough evidence of fault.
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Coventry City Council (25 007 223)
Statement Closed after initial enquiries Child protection 14-Sep-2025
Summary: We cannot investigate Mrs X’s complaint about her children wrongly being removed from her care because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.